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Guest Service Agent

6 months ago

NiagaraontheLake, Canada White Oaks Conference Resort & Spa Full time

Front Desk or Reservations experience is considered an asset
- Strong understanding of interdepartmental dynamics and how the Front Desk contributes
- Ability to function within a highly cohesive team, in a supportive manner
- Ability to work a variety of shifts including days, afternoons, and weekends
- Ability to offer an outstanding level of customer service, with the ability to promote our services
- Strong oral/written communication skills and an excellent telephone manner
- High energy, outgoing personality with strong interpersonal skills, including a professional and intuitive nature
- Strong computer background in Microsoft Office (including all Windows functionalities)
- Must be detail orientated with the ability to multi-task and troubleshoot in a fast-paced environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee assistance program
- Life insurance
- On-site childcare
- On-site parking

Flexible Language Requirement:

- French not required

Work Location: One location