Systems Administrator

6 months ago


Edmonton, Canada HealthPointe Medical Centres Full time

**WHO WE ARE**

We are Canada's leading healthcare provider, delivering category-leading treatment for chronic pain, as well as spinal injuries, sports-related injuries, and concussions. We are a public company that owns 15 clinics across Canada dedicated to providing holistic treatment plans leveraging technology, data-driven insights, and delivering interdisciplinary care. At NeuPath, we are focused on empowering people to live their best lives. Our leadership team is forward-thinking, with an entrepreneurial spirit and a commitment to education and development.

**ROLE OVERVIEW**

**YOU WILL**:

- Provide IT support to end users, including troubleshooting services and systems for in-office and remote employees
- Resolve technical problems involving hardware and software
- Installing, configuring, testing and supporting a Windows environment
- Configuring cloud infrastructure such as Microsoft 365 and Azure
- Troubleshooting desktops, telephony and all networking and operating system issues
- Ability to manage and perform multiple tasks with mínimal supervision
- Writes clear, concise, and accurate documentation for IT systems, helpdesk support requests, and technical assignments or projects assigned by the IT Director.

**YOU HAVE**:

- Minimum 2-3 years experience in a similar role
- Experience with Cloud technologies such as Microsoft 365 and Azure
- Experience with SharePoint Online
- Strong problem-solving and communication skills
- Experience with virtualization technologies such as VMware vSphere
- Experience with Disaster Recovery Technologies such as Veeam Backup and Replication
- Diploma or Bachelor’s Degree in the areas of Computer Science, Information Technology or related field
- Technology Certifications are an asset
- Previous role in MSP an advantage
- Must have a vehicle for travel to locations as required

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- system administration: 2 years (preferred)

Ability to Commute:

- Edmonton, AB T6X 0S8 (required)

Work Location: Hybrid remote in Edmonton, AB T6X 0S8


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