Assistant Property Manager

2 weeks ago

Calgary, Canada QuadReal Full time

**About QuadReal Property Group**

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management are $85 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

**Role Overview**

The Assistant Property Manager will report to the Property Manager on the day-to-day activities for an Office Corporate Campus located in Southwest Suburban Calgary.

**Responsibilities**:
Assist Property Manager and General Manager in tendering, selecting, contract preparation and supervising service contracts, including janitorial, snow removal, window cleaning, carpet cleaning, pest control, parkade cleaning, interior/exterior landscaping, parking, recycling, and waste removal.
- Conduct frequent janitorial inspections of all buildings in portfolio
- Regular site visits to all locations and inspect common areas for painting, signage and other requirements and repairs to maintain the buildings’ ‘AA’ finishes and standards.
- Administer all Tenant Work Permits.
- Coordinate any changes/updates for QR Connect.
- Update CRM as appropriate.
- Complete monthly inputs of waste diversion information and Space Manager/Vacancy information into Real Data platform.
- Oversee, implement and tracking of recycling programs in all buildings.
- Act as the environmental coordinator for the buildings, assisting tenants with setting up in house recycling programs and advocating green initiatives in all buildings.
- Prepare tenant notices for various maintenance related projects and tenant events.
- Provide analysis and explanation of variances of actual expenses compared to budgeted expenses for inclusion in the quarterly property reports.
- Responsible for the preparation of year-end accruals in areas of responsibility.
- Assist with annual budget preparation.
- Create Purchase orders for operational items in areas of responsibility.
- Assist with capital project management, where required.
- Assist Property Administrators with preparation of tenant charge backs.
- Promptly respond to requests from Tenants, building staff, contractors, suppliers and outside agencies.
- Ensure exceptional tenant relations through personal contact and excellent customer service.
- Assist with the day-to-day management of future development sites.
- Provide property tours to tenants and consultants upon request.
- Prepare and provide work order reports to tenants, building operations and select contractors as required.
- Assist with planning and execution for both tenant and building events.
- Maintain an accurate record of tenant parking commitments on a quarterly basis.
- Support the Property Manager or take the lead in preparing industry certification submissions such as BOMA BEST, LEED, Fitwel, etc.
- Assist Property Manager on-boarding new Tenants and conduct annual Tenant/Sub-Tenant check in meetings.
- Live and embody the QuadReal values.
- Other duties as required.

**Sustainability**
- Embrace and pro-actively support QuadReal’s culture of environmental sustainability, and corporate and social responsibility.

**Qualifications**:

- ** Experience** - Minimum 5 years property and/or facilities management experience in commercial portfolios in a related position.
- ** Education**:

- Preference to post secondary in real estate and/or RPA/FMA or CPM designation.
- ** Relationship/Leadership Skills** - Able to communicate effectively and professionally, both oral and written; able to develop and sustain cooperative working relationships with colleagues, contractors, tenants and the public; self-motivated, professional and flexible.
- ** Organizational/Multi-Task Skills - **Able to allocate one's time effectively, work under pressure and manage tight deadlines; able to handle multiple demands and competing priorities, adapt to new ideas and constant changes; able to cope with changing client needs and deliver successful results within agreed upon timeframes; detail oriented.
- ** Decision Making Skills **- Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
- ** Computer Skills **- Intermediate knowledge of Word, Excel, Yardi, and Microsoft 365.

LI-Onsite

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format.

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