Manager, Field Service

7 months ago


Waterdown, Canada Stryker Corporation Full time

**Why customer service at Stryker?**:
Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks - like tuition reimbursement and a wellbeing program (*Benefits vary by country)

The Manager, Field Service will manage the Service Reps that focus on our Acute Care, EMS & Physio Control businesses.

**Who We Want**:
**Dedicated Leader**s. People who seek out the right business solutions and can influence groups and individuals both with customers as well as internally.

**Achievers**. People who thrive in a fast-paced environment and are not afraid to go the extra mile for the good of the team.

**Collaborative Partners**. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

**What you will do**:
You will grow service-related revenue to attain monthly, quarterly and annual forecasts and goals.

Drive and sustain employee engagement while upholding standards and company policy.

Legal compliance including ISO standards and FDA compliance.

Drive and report field service metrics to defined goals.

Carry out management policies.

Supervise the completion of field upgrades and actions in a timely manner.

Manage financial responsibility and budgetary accountability of the field service region.

**Supervisory Responsibilities**:
Responsible for respective field service region

Responsible for timely reporting of service data to include timesheets, forecasts, service reporting and monthly updates for the region.

Responsible for all day-to-day operations that pertain to the respective field service region.

**What you need**:
Bachelor’s degree from an accredited institution in a business-related discipline or equivalent job experience.

At least eight years of work experience, including a minimum of three years of leadership, field service, or related experience in the medical field

Must possess outstanding interpersonal, organizational, communication and negotiation skills.

**About Stryker



  • Waterdown, Canada AXYZ Automation Group Full time

    It is an exciting time at AAG as we work to achieve our vision of being the global leader in tailored cutting solutions as each machine sale marks the start of a long-term partnership with our clients. AAG is a leading global manufacturer of CNC router machines and knife systems. With over 350,000 standard machine configurations and over 30 decades of...


  • Waterdown, Canada Stryker Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Field Tech Specialist

    6 months ago


    Waterdown, Canada AXYZ International Full time

    **Duties and Responsibilities**: - Professional service and installation of CNC Router Machines. - Trains customers on CNC Router Machines. - Resolves product and service-related concerns. - Provides customer telephone and online support. - Conducts on-site service calls. - Provides guidance and support to customers. - Works with engineers on product...

  • Operations Manager

    5 months ago


    Waterdown, Canada GARDEN GROVE LANDSCAPING INC Full time

    **Company**: Garden Grove Landscaping Inc. **Position**: Operations Manager **Reports to**: Vice President / General Manager **Our History** Garden Grove first launched in 1990, and we've been working hard the last 30-years taking it to the next level. We are doing this by offering guaranteed service from a dedicated team of professionals focused on...

  • IT Project Manager

    5 months ago


    Waterdown, Canada Pearle Hospitality Full time

    **Company Overview**: Pearle Hospitality is a leading hospitality company committed to delivering exceptional guest experiences. We pride ourselves on innovation, quality service, and cutting-edge technology solutions. We are currently seeking an experienced IT Project Manager to join our dynamic team and lead various IT projects aimed at enhancing our...


  • Waterdown, Canada L3Harris Technologies Full time

    **Sales Operations Manager** Job Number: 15382 Waterdown, Ontario **About L3HARRIS WESCAM** As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne...


  • Waterdown, Ontario, Canada Jena Industries Inc. Full time

    Job SummaryAt Jena Industries Inc., we are seeking an experienced Inventory Management Specialist to join our team. As an Inventory Management Specialist, you will be responsible for overseeing the inventory management process, ensuring accurate and efficient inventory levels, and implementing strategies to optimize inventory turnover.Key Responsibilities-...


  • Waterdown, Canada Stryker Corporation Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Work Flexibility**:Hybrid **On Site...

  • Marketing Manager

    6 months ago


    Waterdown, Canada CoVet Full time

    CoVet is building the AI copilot for veterinarians and veterinary professionals. We're seeking a highly motivated and versatile Marketing Manager to join our startup team. This role is ideal for someone who thrives in a dynamic, fast-paced environment and is ready to take on a wide range of responsibilities. The Marketing Manager will drive our marketing...


  • Waterdown, Canada Bar Burrito Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Food service establishment **Tasks**: - Supervise and co-ordinate activities of staff who prepare and portion food - Train staff in job duties, sanitation and safety procedures - Estimate ingredient and supplies required for meal preparation -...


  • Waterdown, Canada Ridgeway Floral Design Full time

    Overview: **Duties**: - Assist customers with product information, pricing, and availability - Process orders, returns, and exchanges accurately in the system - Resolve customer complaints effectively and ensure customer satisfaction - Upsell products or services to increase revenue - Perform data entry tasks to update customer records and order...


  • Waterdown, Canada Stryker Full time

    **Who we want** - ** Effective communicators.** People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams. - ** Network builders.** Managers who build connections with other teams and divisions and coordinate cross-functional collaboration. - **...

  • Restaurant Manager

    1 month ago


    Waterdown, Canada Bar Burrito Full time

    Education: - Expérience: **Education**: - College/CEGEP - or equivalent experience **Tasks**: - Analyze budget to boost and maintain the restaurant's profits - Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies - Evaluate daily operations - Modify food preparation methods and menu prices according to the...


  • Waterdown, Canada L3Harris Technologies Full time

    **Factory Service Mechanical Technician** Ref #:16029 Waterdown, Ontario **Tasks to be Accomplished** - Assemble, repair, rework and/or troubleshoot complex electromechanical assemblies - Maintenance of system file and tracking assembly documents - Ensure all tasks are completed to customer’s required delivery date - Generate Non-Conformance...


  • Waterdown, Canada BMO Financial Group Full time

    95 Dundas Street East Waterdown Ontario,L0R 2H2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Waterdown, Canada Stryker Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Client Service Clerk

    5 months ago


    Waterdown, Canada Ewyn Studios of Waterdown Full time

    Work Term: Permanent - Work Language: English - Hours: 24 to 44 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Business sector - Weight loss clinic - Retail business - Health studio - Private company, corporation or industry **Tasks**: - Answer inquiries...


  • Waterdown, Canada L3Harris Technologies Full time

    We are looking for a talented individual to join our Product Line Management team located in Waterdown, ON. The Principal, Product Manager is responsible for managing the cost and schedule requirements of a product line offering through all phases from proposal to distribution. Analyzes and designs technical product enhancements, integrating the work of...


  • Waterdown, Canada Stryker Corporation Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: Under the direction of the Director of...

  • Service Coordinator

    5 months ago


    Waterdown, Canada L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...