Customer Service Representative/cashier

6 months ago


Waterdown, Canada Ridgeway Floral Design Full time

Overview:
**Duties**:

- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges accurately in the system
- Resolve customer complaints effectively and ensure customer satisfaction
- Upsell products or services to increase revenue
- Perform data entry tasks to update customer records and order information

Qualifications:

- Proficient in English
- Previous experience in customer service or related field preferred
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and recommend suitable solutions
- Familiarity with CRM systems is a bonus

Join our team as a Customer Service Representative and embark on a rewarding career where your communication skills and dedication to customer satisfaction will be valued.

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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