Customer Service Representative/cashier
6 months ago
Overview:
**Duties**:
- Assist customers with product information, pricing, and availability
- Process orders, returns, and exchanges accurately in the system
- Resolve customer complaints effectively and ensure customer satisfaction
- Upsell products or services to increase revenue
- Perform data entry tasks to update customer records and order information
Qualifications:
- Proficient in English
- Previous experience in customer service or related field preferred
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and recommend suitable solutions
- Familiarity with CRM systems is a bonus
Join our team as a Customer Service Representative and embark on a rewarding career where your communication skills and dedication to customer satisfaction will be valued.
**Job Type**: Part-time
Pay: $18.00-$20.00 per hour
Expected hours: 15 - 30 per week
**Benefits**:
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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