Client Service Coordinator
3 months ago
**Join Our Team**
The Physio Studio Health and Wellness Center is looking for a friendly and organized Client Service Coordinator to be the welcoming face of our physiotherapy clinic. If you’re passionate about providing exceptional customer service and supporting a team dedicated to health and wellness, we want to hear from you
**What We Offer**:
- A positive and collaborative work environment
- Opportunities for professional growth and development
- Flexible scheduling options
- Access to ongoing training and professional development
**Key Responsibilities**:
- Greet clients warmly and ensure a positive experience from the moment they enter
- Manage a comprehensive and accurate intake process during the patients' initial clinic visit and throughout the treatment plan
- Aid patients in completing paperwork at the clinic to prevent errors and ensure accurate information
- Assist with administrative tasks, including direct billing to insurance companies and keeping track of payments
- Bill to auto insurance companies for “Motor Vehicle Accident” (MVA) patients
- Work directly with the “Workers Compensation Board” (WCB) to assist injured patients
- Perform general administrative tasks such as filing, faxing, and scanning documents
- Support the team with any additional duties as needed
- Familiarity with the “Jane App” software system is considered an asset
**Qualifications**:
- High school diploma, G.E.D., or equivalent
- Proficient in computer operations and data entry
- Flexibility and adaptability to change
- Previous experience in a receptionist or administrative role preferred
- Excellent communication (verbal/written) and interpersonal skills
- Strong organizational abilities and attention to detail
- Prior experience in a physiotherapy clinic setting and utilizing Jane software is an asset but not a requirement
**Why Join Us?**
Becoming a part of The Physio Studio means joining a dedicated team that values your contributions. We are committed to providing a supportive atmosphere where you can thrive and grow.
**Job Types**: Full-time, Part-time, Permanent
Pay: From $16.50 per hour
Expected hours: 20 - 30 per week
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed
**Education**:
- Secondary School (required)
**Experience**:
- Computer operation: 1 year (required)
Work Location: In person
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