Assistant Vice President, Gft Risk and Legal Systems

4 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity
**Reporting to the Vice President, Group Functions Technology, the AVP of Group Functions Technology (GFT) - Risk and Legal will be responsible for shaping the IT strategy and vision for the Group Functions (GF) Financial Risk Management team and GF Legal team, as well as their associated business units including Government Relations and Investigative Services.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**Responsibilities**:
**Individual Accountabilities**:

- Direct the function with thought leadership, develops and provides authoritative advice related to new and innovative solutions
- Develop a service oriented team and culture across GFT
- Add value while ensuring business goals are met
- Operate within budget targets
- Oversee all IS roles, services, budgets and savings within GFT
- Implement IS vision and operating model within GFT
- Manage the delivery of services to associated SLAs that enable the achievement of GF business unit goals globally
- Manage the relative technology spend ratio between Build and Run
- Support compliance to the Group Functions Information Risk Management posture for GF
- Execute IS talent strategy and development of IT professionals

**Key Shared Accountabilities**:

- Leveraging technology to optimize efficiencies and standardized business processes.
- Drive continuous improvement (i.e. lower unit costs)
- Vendor management strategy and execution with BUs and Procurement.
- Active participation and input into appropriate Business Continuity Planning, Disaster Recovery, Information Risk and Security globally for GFT.
- Optimize GFT’s budget. Reduce costs and improve efficiencies through continuous improvement for more effective operations, sourcing strategies or business processes. Headcount planning across the areas of accountability and the selection, retention and development of senior level professional staff for the GFT across the Toronto, Waterloo, India and Manila locations.
- With a focus on key vendors, leverage global practices to manage GFT vendor relationships in coordination with Procurement and the Category Owners and Managers.

**Qualifications**:

- BS/BA in Computer Science, Computer Information Systems, Business or related field.
- At least 5-7 years of increasing responsibility and experience in managing systems initiatives for financial or product risk business partners and/or legal business partners
- Strong relationship management, partnering and collaboration skills to be effective in influencing enterprise stakeholders, excellent written and verbal communication skills to prepare communications and interact effectively with senior levels of management as well as being able to operate comfortably at all levels of the organization
- Experience in defining and executing Safe Agile Continuous Delivery framework or similar framework to effectively execute project delivery
- Direct experience supporting operational teams and service management to achieve operational SLA’s
- Experience in designing and building domain specific systems with an ability to execute on rapid prototyping or proof of concept pilots, utilizing AI or other emerging technologies
- Understanding of key industry control frameworks such as COSO, COBIT, etc.
- Ability to interpret and understand Technology Risk policies and standards
- Strong technical understanding of enterprise computing solutions including cloud hosting, SaaS models and oversight responsibilities
- Demonstrate proactive business judgment and decision-making skills to consistently provide sound and effective business decisions
- Understanding of Internal Audit practices and processes
- Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

**Nice-to-have (what sets you apart)**
- Demonstrated ability to aggregate and analyze quantitative and qualitative data
- Innovative thinker
- Highly adaptable and comfortable working in, and through, ambiguity and change.
- Self-starter, resul

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