Student Registration Specialist

3 months ago

Toronto, Canada CPA Ontario Full time

**An Opportunity **To** Grow Your Career**

**By Joining our Student Assessment & Registrations Team**

CPA Ontario is currently in search of a **Student Registration Specialist **who will be responsible for a full range of services within the Student Assessment & Registrations team, with focus on the administration of escalated and complex student registration and admission to membership matters. Through interaction with students, individuals at all levels throughout CPA Ontario and external stakeholders, the incumbent supports the Student Registration Manager and is the first point of contact for student suspensions, de-registrations, re-registrations, deadline extensions, implementation, and documentation of process changes, and supporting the Annual Student Dues, appeals and special projects as required.

**What You’ll Be Doing**:
**Administrating escalated and complex student registration** and admission to membership matters, specifically those requiring a high degree of confidentiality and discretion.

**Organizing and tracking student files**, gathering documentation, preparing communications and questionnaires, and verifying and reviewing submissions.

**Providing support to the Student Registration Manager** when required to ensure registration and admissions processing timelines are being adhered to.

**Reviewing and organizing **re-registration requests, timeline extension requests, admission to membership files, withdrawals, suspensions, de-registrations, appeals and fee related matters including timely updating in the student/membership database.

**Maintaining current and accurate procedures** for all duties performed in this position.

**Participating in on-going projects** related to the continuous improvement of the student registration process and assist in special projects.

**Who You Are**:
A post-secondary graduate with 5 years of experience, preferably within a professional, academic, membership or regulatory body environment

Experienced working with diverse student populations and ability to exercise judgement, discretion and tact when handling sensitive and confidential matters is required.

A strong communicator (verbally and written) with excellent interpersonal, relationship building, customer service skills and a proven ability to deal with people in a professional manner**.**

Digitally fluent in Microsoft Word, Excel, PowerPoint, Teams and SharePoint.

A critical thinker with strong time management, organizational and analytical skills with attention to accuracy and detail.

Knowledgeable of CPA Ontario’s regulations, by-laws, policies and procedures is preferred.

Understanding of and have prior experience with a membership management database system.

**What We Offer**:
**A fast-paced environment.** Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.

**Flexible work environments. **As part of our Hybrid work culture, we provide flexible, remote work options to support you in your career, in addition to in-office teamwork and collaboration.

**Diversity and inclusion.** We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.

**Ongoing learning and career growth.** We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.

**Focus on your well-being. **With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.

**Who We Are**:
We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 103,000 members and 18,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca.

**We Appreciate Your Interest **In** CPA Ontario And This Position**:

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