Registration Coordinator

3 days ago

Toronto, Canada York University Full time

**Purpose**:
The York University School of Continuing Studies prepares learners to grow and navigate the transforming economy through inclusive and relevant education. The ability to offer accelerated, accessible, and innovative programs that prepare our students to adapt and lead in response to this change has made the York University School one of the largest in North America.Under the supervision of the Manager, Registration and Admissions, the Registration Coordinator's primary responsibilities are student registration and admissions, and enrolment. and to provide effective, efficient, and excellent client service based on customer service standards established by the Associate Director, Student Services.

**Education**:
College Diploma in English, Communications, Business, Education, or a related field. Or, an equivalent of 2 years recent experience (defined as within the last three years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below. University degree is an asset.

**Experience**:
Minimum of two years' experience in administration services, registration services, and customer service. Demonstrated experience in admissions processing, financial processing and reconciliation, record keeping, and data management. Demonstrated expertise in client relations, conflict resolution, and problem solving to serve a diverse clientele, as well as effective communication with internal staff and external stakeholders. Demonstrated technical proficiencies in student registration systems (e.g. Destiny), customer relationship management systems (e.g. SalesForce, Microsoft Dynamics CRM), and various point of sale terminals and payment platforms (e.g. Moneris, Western Union, Bank Wires). Familiarity of the university/colleges system, and its admissions process would be an asset.

**Skills**:
**Additional Notes**:
**York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.**

**We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.**

**PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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