Sales Manager

2 months ago

Calgary, Canada St. Eugene Golf Resort and Casino Full time

Job Description:
**This is a remote position located in a key target market of Calgary, with occasional on-site presence required at St. Eugene Golf Resort and Casino. Travel expenses will be covered by the company.**

Key Responsibilities:

- Solicit, negotiate, and generate contracted business in alignment with the hotel business plan and the direction of the Director of Sales.
- Monitor production of top accounts, evaluate market trends, and exceed sales solicitation call goals.
- Conduct professional site inspections of the hotel, showcasing key features and benefits to clients.
- Participate in weekly sales meetings, contributing new ideas and identifying sales opportunities.
- Communicate bookings and customer needs to on-site hotel employees for seamless transitions.
- Represent St. Eugene Golf Resort and Casino at industry tradeshows, client events, and conferences, with travel as required.
- Prospect for new business using various methods, including phone calls, sales system database, outside sales calls, community functions, and internet prospecting.
- Engage with primary third-party business representatives in local, regional, and national events to secure ideal business opportunities for the Resort.
- Regularly engage key account clients and decision-makers remotely to present proposals, negotiate contracts, and build lasting relationships.
- Employ revenue management techniques to recommend corporate rate proposals.
- Respond to Requests for Proposals promptly, ensuring prospective clients receive the best possible offers.
- Develop, implement, and modify sales action plans.
- Manage an accurate and up-to-date contact information database in the Resorts CRM.
- Collaborate with the Events Manager on proposals involving guestrooms and event space/food and beverage.
- Negotiate and close contracts aligned with the hotel's business plan objectives.
- Work closely with the Director of Sales to outline goals for the group market.
- Collaborate with the Director of Sales to exceed budgetary goals through strategic business layering.
- Manage all group sales activities to maximize revenue for the hotel.
- Assist in preparing and compiling data for the strategic sales plan for the Director of Sales.
- Contribute to rate development and deployment strategies through competitive data review, demand analysis, and mix management.
- Liaise with all Department Heads and operating departments to uphold the service promise to guests related to groups in-house.
- Participate, along with the Director, in identifying opportunities and providing recommendations for improving efficiency, service quality, and operating standards.
- Participate in sales presentations, property tours, and customer meetings.
- Work directly with the Events Manager on proposals involving both guestrooms and event space/food and beverage, ensuring a seamless and integrated approach to client offerings.

**Requirements**:
This is a remote position located in a key target market of Calgary, with occasional on-site presence required at St. Eugene Golf Resort and Casino. Travel expenses will be covered by the company.

Must have completed High-school education or equivalent.

Post-secondary education an asset, preferably in the field of business, sales or tourism.

Experience in the indigenous tourism sector an asset

Experience in a hotel or resort workplace is an asset

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- sales: 5 years (preferred)
- sales: 5 years (preferred)

Work Location: Hybrid remote in Calgary, AB

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