Call Centre Representative

2 months ago

Guelph, Canada Camis Full time

**What We're Looking For**:

- **Empathetic**: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction.
- **Quick Thinker and Concise Communicator**: Think on your feet and communicate clearly and concisely. Your ability to address customer concerns promptly and effectively sets you apart.
- **Tech-Savvy**: Embrace your knack for computers and eagerness to learn new software. Your adaptability to technology is essential in providing seamless customer service.
- **Patient and Tactful**: Patience is your virtue. You approach every customer interaction with tact and pleasantness, ensuring that our customers feel valued and respected.
- **Friendly and Attentive**: If you are friendly, a good listener, and possess exceptional interpersonal skills, you're exactly who we're looking for. Your ability to understand customer needs and assist them effectively is paramount.

**What We Offer**:

- ** Free Camping**: As a part of our team, you'll enjoy exciting perks, including free camping opportunities. Experience the great outdoors and unwind, knowing you're an essential part of a company that values your contributions.
- **Brand New Call Center Environment**: Work in a state-of-the-art call center designed to enhance your productivity and comfort. Our modern facilities create an inspiring atmosphere where you can focus on delivering exceptional service.
- **Monthly Performance Bonuses**: Your hard work and dedication will be recognized and rewarded with monthly performance bonuses, motivating you to continually excel in your role.
- **Opportunities for Growth**: Be part of a diverse community of employees who are passionate about developing transferable skills. Many of our Reservation Agents have found fulfilling opportunities for career growth within our organization, supporting a lifetime of success.
- **Flexible and Fun Atmosphere**: Enjoy a workplace that values your commitment and customer service skills. We believe in creating a flexible and enjoyable environment where you can thrive both personally and professionally.
- **Comprehensive Training**: We provide top-notch training and resources to equip you with the skills and knowledge needed to excel in your role. Whether you have prior experience or are new to the field, we ensure you are well-prepared to assist our customers effectively.

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and friendly work environment? Look no further We are seeking dedicated individuals to join our team as Reservation Agents. At our company, we prioritize not only assisting our customers but also fostering a supportive and enjoyable workplace.

**Join Our Vibrant Team as a Reservation Agent**

**The Details**:

- Start Date**: January 13, 2025**:

- Remote Orientation: January 9, 2025
- 10am to 3pm
- Monday to Friday 9am to 5pm
- Full attendance to training is **mandatory**.
- Our hours of operation are 7 AM - 10 PM, 7 days a week.
- After training is complete you can expect to be scheduled 10-15 hours per week until call volumes increase
- Office Location: Guelph, ON
- End of Contract Date: October 12, 2025
- The rate of pay: $18.50/hour

Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable for promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.

  • Ontario One Call Board Vacancy

    3 weeks ago

    Guelph, Canada Ontario One Call Full time

    As a public safety administrative authority, Ontario One Call (OOC) administers the Ontario Underground Infrastructure Notification System Act 2012 and plays a vital role in protecting the public from harm and damage to underground infrastructure. The guidance of its Board of Directors is integral to OOC’s ability to support members, excavators and...

  • Ontario One Call Board of Directors Vacancy

    6 months ago

    Guelph, Canada Ontario One Call Full time

    **Ontario One Call Board of Directors Vacancy - Other Representative**: As a public safety administrative authority, Ontario One Call (OOC) administers the Ontario Underground Infrastructure Notification System Act 2012 and plays a vital role in protecting the public from harm and damage to underground infrastructure. The guidance of its Board of Directors...

  • Bilingual Call Centre Supervisor

    7 months ago

    Guelph, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America. We are a diverse group of...

  • Bilingual Call Centre Supervisor

    7 months ago

    Guelph, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America. We are a diverse group of...

  • Call Centre Representative

    7 months ago

    Guelph, Canada olympic honda Full time

    Job Summary: **Duties**: - Utilize scripts to provide information about products or services - Input and maintain customer information in the database - Conduct data entry tasks accurately and efficiently - Maintain a high level of phone etiquette at all times **Requirements**: - Proficiency in English - Previous experience in customer service, sales, or...

  • Call Centre Representative

    3 months ago

    Guelph, Canada Camis Full time

    **What We're Looking For**: - **Empathetic**: Show empathy as you help customers navigate their concerns and assist them with their needs. Your understanding and compassion make a significant difference in customer satisfaction. - **Quick Thinker and Concise Communicator**: Think on your feet and communicate clearly and concisely. Your ability to address...

  • Bilingual Call Centre Representative

    1 month ago

    Guelph, Canada Camis Full time

    Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America. We are a diverse group of...

  • Bilingual Call Centre Representative

    3 months ago

    Guelph, Canada Camis Full time

    NovemOCamis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call centre services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America. We are a diverse...

  • Assistant Call Centre Manager

    7 months ago

    Guelph, Canada Camis Full time

    Join Camis, the industry leader revolutionizing reservation systems and park management across North America. We're not just about software; we're about creating unforgettable recreational experiences. Our team is united by the belief that work should be enjoyable, fulfilling, and adaptable. Are you ready to be our **Assistant Call Centre Manager** at the...

  • Controller

    7 months ago

    Guelph, Canada Ontario One Call Full time

    Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the...

  • Dedicated Locator Coordinator

    2 days ago

    Guelph, Canada Ontario One Call Full time

    **Company Overview**: Ontario One Call operates an inbound contact centre which collects information, from people planning to dig, to assist in identifying underground infrastructure. You would be truly amazed at what is buried beneath your feet! In addition to our contact centre, we are also responsible for public education, industry outreach and...

  • Member & Client Services Specialist

    6 months ago

    Guelph, Canada Ontario One Call Full time

    **Member & Client Services Specialist**: Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which...

  • Customer Support Specialist

    7 months ago

    Guelph, Canada Ontario One Call Full time

    **Build your future at Ontario One Call!***: **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in...

  • Customer Support Specialist

    7 months ago

    Guelph, Canada Ontario One Call Full time

    **Build your future at Ontario One Call!***: **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in...

  • Dedicated Locator Coordinator

    6 months ago

    Guelph, Canada Ontario One Call Full time

    **Dedicated Locator Coordinator**: Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which...

  • Investigator

    7 months ago

    Guelph, Canada Ontario One Call Full time

    **Investigator**: Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by...

  • Compliance Investigator

    5 hours ago

    Guelph, Canada Ontario One Call Full time

    **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the province of Ontario must contact Ontario...

  • Communications Coordinator

    6 hours ago

    Guelph, Canada Ontario One Call Full time

    **COMPANY OVERVIEW**: Ontario One Call acts as the communications link between buried infrastructure owners and individuals who are planning to dig in the province of Ontario, and regulates the public locate industry. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the province of...

  • Communications Coordinator

    3 months ago

    Guelph, Canada Ontario One Call Full time

    **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the province of Ontario must contact Ontario...

  • Executive Assistant

    4 weeks ago

    Guelph, Canada Ontario One Call Full time

    Build your future at Ontario One Call! **Company Overview**: Ontario One Call acts as the communications link between buried infrastructure owners (our members) and individuals who are planning to dig in the province of Ontario. In 2012, the Ontario Underground Infrastructure Notification System Act was passed, which stipulates that by law, anyone in the...