0 - 12 Parent Support Outreach Worker

1 week ago

Langley, Canada Encompass Support Services Society Full time

**0-12 Parent Support Outreach Worker**

Internal / External Posting

**Encompass Support Services Society** is an accredited, non-profit agency that provides a wide range of programs and support services in Langley and Aldergrove for over 25 years. We help to build strong, sustainable communities by offering inclusive, accessible services tailored to meet the changing needs of the individuals and community we serve.

At Encompass, we are committed to a journey towards cultural humility and safety; for the well-being of those we serve and those, we work along-side. We gratefully acknowledge that the programs, services and offices of Encompass are on the unceded, sovereign Indigenous lands of the Coast Salish People. This includes the territories of Kwantlen, Katzie, Matsqui and Semiahmoo First Nations. We also acknowledge the Métis and Inuit people who make Langley their home.

Our **purpose** is to strengthen the health and vitality of community by identifying and responding to community needs, collaborating to enhance the lives of those we serve, while cultivating effective and sustainable partnerships.

Our **vision** is to empower individuals, to connect people, and to enrich lives. We value community, integrity, excellence, accountability, dynamic leadership and culture, advocacy, diversity, empowerment and collaboration.

Programs and supports are designed to build new skills, to foster healthy, productive lifestyles and to improve access to services within our community. Services are low-barrier, all-inclusive and at no cost to participants. Annually, we provide services to over 2500 individuals and families.

**The Opportunity**

We are looking for a self-directed, positive, engaging **0-12** **Parent Support Outreach Worker** to join our team. Reporting to the Child and Youth Services Program Coordinator, the Parent Support Community Outreach Worker will provide community outreach services and ongoing support to families with children 0 - 12 years. Support will be provided to families from a strengths-based approach in a group setting and through one-on-one visits with parents. This position will collaborate with partners and build on the capacity of the community. Participant population will include young parents, and community families/caregivers with children age birth to twelve.

**JOB POSTING: 2023-1100 PSOW**

**DATE: January 06**, 2023

**POSITION**:Permanent Part Time (non-bargaining unit position)

**HOURS OF WORK**:Flexible work Schedule (22.5 hours per week,

may include some evenings, Saturdays)

**SALARY RANGE**:$25.69 - $28.52 per hour

**BENEFITS: Position Not eligible for Group B**enefits

**VACATION**: As per ESS Policy

**ANTICIPATED START DATE**: ASAP

**CLOSING DATE**: Open until position filled

**Key Duties and Responsibilities**:

- Assess and interpret the needs of parents in the community;
- Maintain regular contact with parents; providing support and resource information on pregnancy, parenting, relationships, life skills and housing;
- Assist participants to access community services including other ESSS programs;
- Provide crisis intervention and short-term supports as needed;
- Workshop facilitation and one on one consultation;
- Develop and co-ordinate work experience, support programs and social events;
- Liaise with other agency staff and community partners and develop a team approach as required;
- Maintain related records and statistics and provide reports to supervisor;
- Maintain confidentiality of all information related to children, parents and staff;
- To understand and carry out all policies and procedures pertaining to ESSS;
- To take responsibility for personal and professional growth and development;
- Perform other duties as required.

**1. Education and Knowledge**
- Completion of Social Services Diploma required
- Completion of an Undergraduate Degree in a Social Science preferred

**2. Training and Experience**
- 3 - 5 years experience with family support work, group facilitation, and/or outreach support
- Must have experience facilitating support groups, plus a working knowledge of family dynamics, child development and parenting topics
- Current First Aid

**3. Skills and Abilities**
- Solid professional written and verbal communication skills;
- Strong planning, organizational and administrative skills with the ability to prioritize tasks and manage numerous tasks simultaneously;
- Excellent interpersonal and conflict resolution skills to interact effectively and build relationships with program staff, families, colleagues, funders, volunteers, community, agencies and other organizations;
- Ability to motivate and lead with a collaborative approach;
- Effective listening and consensus building skills that promote communication and a cooperative approach to problem solving and decision making;
- Ability to maintain professional integrity, boundaries, and confidentiality;
- Ability to work effectively with others in a multicultural environment, indep

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