Assistant Property Administrator

3 months ago

Niagara, Canada Niagara Region Full time

**Division**:
Housing Services

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements to support better work-life balance for our employees.

**Temporary Duration**:
Approximate Duration: 18 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

Job Summary

Responsible for supporting the Property Administrator team in the management of their assigned affordable housing portfolios by performing property management functions/tasks, including routine inspections of housing units for maintenance requirements, ensuring the completion of rent services logistics, overlooking services contractors and assisting in incidence investigations.

**Education**:

- Diploma from a 2-year college program in Social Services, Business Administration, Paralegal, or other related fields
- Course/Certificate Rent Geared to Income (RGI) training is preferred
- Certificate or diploma from a recognized property management training course (e.g. Institute of Housing Management) is preferred

**Knowledge**:

- At least 2 years’ experience in social housing and/or property management sector
- 3 years in social housing and/or property management sector is preferred
- Knowledge of all relevant legislation and regulations including but not limited to; the Housing Services Act, Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, the Residential Tenancies Act, Occupational Health and Safety Regulations, Ontario Fire Code, Freedom of Information and Protection of Privacy Act, Workplace Hazardous Material Information Systems and the Construction Lien Act
- Knowledge of contract administration and performance measures
- Bilingual English and French is considered an asset
- Some technical knowledge related to construction and design, property maintenance, energy conservation and building systems
- Ability to read and interpret common/basic blueprints and schematic drawings
- Ability to estimate construction/repair costs for common/routine issues related to residential buildings

**Responsibilities**:
**_ Ensuring the completion and accuracy of tenant services logistics, including annual audit for qualifying subsidy packages, reviewing pending rental payment approvals and other services related to tenant responsibilities, enrollment and payment, including but not limited to: (35% of time)_**:

- Investigate suspected cases of misrepresentation of income, calculate and make recommendation for action to Property Administrators, upload documents into Yardi, follow-up with tenant regarding repayment agreement and advise finance
- Conduct collection calls and follow up with tenants
- Approve RGI calculations and report discrepancies to TSR
- Prepare and process N4s and complete necessary follow-up
- Assist with tenancy agreement infractions including: investigations, letters and LTB forms and meet w/ tenants (w/ PA, or CPC in PA’s absence) to discuss issues/resolve
- Create repayment agreements related to tenant charges, follow-up while uploading documents in Yardi, send contract to tenant and issue adjustment form
- Participate and assist (e.g. deliver notices) for community meetings and events
- Schedule move ins with new tenants, complete packages, process dual rent credits

**_ Con

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