Tenant Services Coordinator

4 weeks ago

East York, Canada Avison Young Canada Full time

Our Story:
**About You**:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young

**About Us**:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives - and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness - economic, mental and physical - because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too: Avison Young was awarded the prestigious America’s Best Midsize Employers for 2022, presented by Forbes and Statista, Inc. We’re proud to be regularly recognized for our team, services and culture and our team members enjoy comprehensive compensation and benefit programs. Through our customized work options, we give our people the flexibility to create a work environment that puts their overall well-being first. After all, we are powered by people.

Overview:
As a Tenant Services Coordinator, you will coordinate the day-to-day delivery of property services to the tenants while emphasizing a positive response to tenant concerns. Process invoices, tenant work requests, manage certificate of insurance process, manage AR, assist with tenant appreciation events, and ensure property is successfully managed as guided by Property Administrator and Senior Property Manager.

**Responsibilities**:

- Acts as the first point of contact for tenant inquiries and issues. Directs tenant service requests to the appropriate staff or contract service for resolution including engineering, maintenance, cleaning, mechanical and vendors. Is responsible for issuing and obtaining approvals for tenant work order requests.
- Is the key on-site support staff for tenant relations. Must diligently support and maintain good working relationships with tenants and vendors. Handles tenant move-ins and move-outs and assists with the coordination of tenant events. Orients new tenants on building policies and procedures.
- Responsible for preparing vendor service contracts, preparing, and updating lease abstracts, and obtaining vendor bids for special projects and/or services.
- Assists property management with day-to-day operation of the property in accordance with policies/procedures, management agreements, and client needs. Responsible for obtaining and filing tenant and vendor insurance certificates, maintaining tenant contact list, emergency contact lists, issuing and updating building pass lists, and maintaining other records and files pertinent to tenants and vendors.
- Assists with billing, rent collection, and other tenant charges in compliance with lease agreements. Does coding and processing of invoices, data entry into YARDI accounting system, preparing sundry billings, producing purchase orders for contract materials and services, and requesting W-9 forms from new vendors to set them up in the accounting system. Coordinates with all parties for rent roll-up and reconciliation and compiling monthly reports to the owner.
- Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, and written correspondence, especially to tenants, ordering supplies, computer and data entry work, preparing spreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls.
- Other assigned duties may include backup for card key programming and data entry, coordination of fire safety meetings and drills, updating and maintaining emergency manuals, maintaining training records, and retention of forms and certificates.
- Assist in various environmental, sustainable, accessible certifications i.e., BOMA BEST, COE, LEED, Rick Hanson Accessible Foundation
- Ensure all best practice st

  • Food Services Coordinator

    3 days ago

    East York, Canada St. Michael's Homes Full time

    **Position Summary** Reporting to the Manager of Administrative and Support services and the Food Services Coordinator, the Food Services Coordinator is primarily responsible for assisting in the production and delivery of healthy and attractive meals to clients at different sites of St. Michael’s Homes to aid in their recovery from the impact of...

  • Leasing Coordinator

    1 month ago

    North York, Canada Del Condominium Rentals (TRIDEL Group) Full time

    Job Posting Onsite Leasing Coordinator **Are you ready to work in a dynamic, growing environment within a role that is key to a** **company’s success?** Del Condominium Rentals (DCRI) is the leading GTA-based property management company providing services and expertise to owners / investors of condominium residences as well as their tenants. At DCRI,...

  • Full Time Housing and Marketing Coordinator

    1 month ago

    North York, Canada DMS PROPERTY MANAGEMENT Full time

    DMS is one of Canada's premiere real estate services companies managing a wide range of property types and providing tenants and landlords with superior service and outstanding value. **Summary of Function**:The full time **Housing and Marketing Coordinator** will be supporting the Marketing Manager and other Executives on projects such as advertising...

  • Full Time Housing and Marketing Coordinator

    4 weeks ago

    North York, Canada DMS PROPERTY MANAGEMENT Full time

    **Summary of Function**:The full time **Housing and Marketing Coordinator** will be supporting the Marketing Manager and other Executives on projects such as advertising campaigns, and social media campaigns, collecting and interpreting data, and assisting with the leasing administration of a portfolio of residential properties for all clients. Some weekend...

  • Property Services Coordinator

    4 days ago

    North York, Canada BGIS Full time

    Who We Are BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320...

  • Building Superintendent

    4 weeks ago

    East York, Canada Greenwin Full time

    **Duties & Responsibilities**: - Customer Focus_ - Respond to all tenant questions, concerns and complaints in a timely manner - Keep detailed records of situations and solutions - Refer to Property Manager if unable to solve problems and relay all office communications and updates to tenants - Collect and record in log books all incoming rent payments -...

  • Scheduling Coordinator

    3 weeks ago

    East York, Canada S.R.T. MEDSTAFF Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    2 months ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaff S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff! Why Join S.R.T. MedStaff? S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    4 weeks ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Scheduling Coordinator

    3 weeks ago

    East York, Canada S.R.T. MedStaff Full time

    About S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!Why Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...

  • Spa Coordinator

    1 month ago

    East York, Canada Med Spa clinic Full time

    **About us** Kristals is a small business in East York, ON. We are professional, customer-centric, engaging, and our goal is to provide guests with the highest quality cosmetic treatments, products, and non-invasive alternatives to Botox and plastic surgery.. Our work environment includes: - Growth opportunities - On-the-job training - Relaxed...

  • Spa Coordinator

    1 month ago

    East York, Canada Med Spa clinic Full time

    **About us** Kristals is a small business in East York, ON. We are professional, customer-centric, engaging, and our goal is to provide guests with the highest quality cosmetic treatments, products, and non-invasive alternatives to Botox and plastic surgery.. Our work environment includes: - Growth opportunities - On-the-job training - Relaxed...

  • Administrative Coordinator

    1 month ago

    East York, Canada H. A. Kidd and Company Limited Full time

    **About us**: H. A. Kidd was founded in 1924. We are the largest manufacturer and distributor of home sewing and craft products in Canada. Our vast range of products are found in more than 3,000 fabric, craft, yarn stores and departments from coast to coast. Many of our brands and products are market leaders and our 140 employees are committed to giving our...

  • Clinical Program Coordinator

    1 month ago

    East York, Canada Health Access Thorncliffe Park Full time

    **Title**:Clinical Program Coordinator **Employment Terms**:Regular full-time **Schedule**:Monday to Friday - 9am to 5 pm (35 hours/week). Evening and weekend hours can be expected. **Salary Range**:$57,538 - $67,692 per year, plus benefits and HOOPP pension plan **Expected Start Date**:Immediately **Reporting to**:Manager, Integrated Services and...

  • Mental Health Care Coordinator

    1 month ago

    East York, Canada Health Bound Health Network Full time

    **Business Profile**: Health Bound Health Network is a network of rehabilitation clinics that is revolutionizing rehabilitation by helping people overcome the challenges of disabling injury, illness or age-related health conditions to live active and healthier. **Objectives**: Administrative assistant coordinates activities and third-party personnel to the...

  • Site Administrator

    4 weeks ago

    East York, Canada Greenwin Corp. Full time

    **Summary**: The Site Administrator is primarily responsible for the administration of the assigned property. The Site Administrator is to provide both existing and potentially new residents with an impeccable level of customer service through processes established by Greenwin Corp. **What you'll get to do**: - Provide administrative support to the site...

  • Bilingual Services Coordinator

    4 weeks ago

    East York, Canada Ethan Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 2 years to less than 3 years **Work setting**: - Private sector **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure...

  • Workshop Coordinator Assistant

    1 week ago

    East York, Canada RE:Style Studio Full time

    Restyle Studio is hiring a part time Workshop Coordinator Assistant. Restyle Studio is a custom furniture and decor maker in Toronto's East York famous for their hands-on upholstery, furniture and craft workshops. These workshops have been on pause due to Covid and we are relaunching them soon. In order to run these workshops even better we are looking to...

  • Program Coordinator, Earlyon

    3 days ago

    East York, Canada Abiona Centre Full time

    **Abiona Centre (“the Centre”)** is an award-winning, accredited Children’s Mental Health Centre that is a multi-service, non-profit, unionized, community agency located in the east end of Toronto. The Centre is committed to nurturing empowerment, independence and growth for young pregnant and parenting women, children and families in a non-judgmental,...

  • Property Manager

    1 month ago

    North York, Canada Acero Property Services Inc. Full time

    **Responsibilities**: - Coordination of all aspects of property management, including the development of effective relationships with owners/ tenants; - Organize the operations of each property to produce results, and meet budget targets and expected service levels; - Preparing and maintaining operating and capital budgets; - Interpret and present monthly...