Digital Marketing Customer Success Manager

3 months ago


Regina, Canada sMedia Full time

Customer Success Manager

**Reports to: Manager of Customer Experience**

sMedia is a digital advertising and SEO provider specializing in helping dealerships boost their sales and grow their market share. We focus on delivering effective, results-driven advertising solutions tailored to each dealership's needs. Our team takes a hands-on, collaborative approach, working closely with clients to ensure their advertising efforts hit the mark. We value growth, reliability, transparency, and curiosity in our work. We’re committed to helping your dealership thrive with clear, dependable strategies and a genuine interest in understanding and meeting your goals. By partnering with us, dealerships can expect to see improved sales performance and a stronger presence in the market.

Your Key Responsibilities and Accountabilities

Day-to-Day Tasks
- Act as a partner and advocate for your customers as you work to understand their business needs
- Identify your customers’ business challenges and learn how you can assist in alleviating them
- Understand your customers' KPIs and host regular meetings to review their business goals and growth towards success.
- Interpret various sources of performance analytics to help educate your customers on results and ROI
- Create additional revenue opportunities by aligning sMedia products with customer challenges and objectives
- Learn about new trends and technologies in the digital space and share that information with your customers and colleagues
- Learn about new trends and technologies in the digital space and sharing that information with your customers and colleagues
- Share your extensive digital marketing knowledge to help our customers achieve their business goals using sMedia solutions
- Create agendas and host follow-up meetings; highlighting key points for performance meetings, recommendations, and updates

Your Background
- Minimum of 2 years of experience in a Customer Success or Marketing Manager role
- Experience with Google Analytics, Google Ads, Microsoft Ads and Meta Business Manager
- Experience in Digital Marketing
- Meta, Microsoft and Google certification would be considered a strong asset
- Automotive or Dealership experience

Your Skills and Mindset
- Curious, driven personality
- Passion for technology and data
- Strong analytical skills with the ability to translate data into insights
- Strong understanding of digital marketing
- Natural ability to network, connect the dots, build relationships, and interested in enhancing relationships
- Ability to work on multiple priorities and/or projects simultaneously
- Strong customer relationship skills with excellent verbal and written skills
- Highly organized with great attention to detail

What you’ll get from sMedia
- Fully remote role, work from anywhere
- Performance-based commission structure designed to reward top performers
- Extensive health and dental benefits package available after 3 months
- Paid day off on your birthday
- 1:1 training and mentoring from our Management team
- Opportunities to earn spot bonuses
- 15 vacation days annually, plus an additional week in December for the holiday season



  • Regina, Canada Rapo Digital Marketing Full time

    We are looking for a tech-savvy digital media specialist to create media material for various media platforms such as the web, social media, and blogs. The digital media specialist’s responsibilities also include the planning of marketing campaigns for digital platforms. To be successful as a digital media specialist, you should stay up to date with the...


  • Regina, Canada sMedia Full time

    Customer Success Manager Reports to: Manager of Customer Experience sMedia is a leading tech-enable advertising company for automotive dealerships serving customers in Canada and the United States. We are looking for our next Customer Success Manager to support our Dealership customers in achieving their business objectives and understanding their results...


  • Regina, Saskatchewan, Canada EMPRESS HOLDINGS INC Full time

    Digital Marketing StrategistEmpress Holdings Inc. is seeking a highly skilled Digital Marketing Strategist to lead the development and execution of our marketing campaigns.About the RoleWe are looking for an experienced professional with a strong background in digital marketing to join our team as a Digital Marketing Strategist. In this role, you will be...


  • Regina, Saskatchewan, Canada Everflow Eaves & Exteriors Inc. Full time

    We are seeking a highly motivated Digital Marketing Specialist to join our team at Everflow Eaves & Exteriors Inc. in a permanent full-time position.Salary: $60,000 - $80,000 per yearJob DescriptionThe successful candidate will be responsible for assisting in the preparation of marketing materials, developing a portfolio of marketing materials, and...


  • Regina, Saskatchewan, Canada EMPRESS HOLDINGS INC Full time

    Job Description:We are seeking a skilled Digital Marketing Strategist to join our team at Empress Holdings Inc.About the Role:This is an exciting opportunity to develop and implement effective digital marketing strategies to promote our business services.Key Responsibilities:Develop promotional materials, including social media content and email...


  • Regina, Saskatchewan, Canada Brandt Full time

    Company OverviewBrandt Group of Companies is a dynamic and forward-thinking organization that specializes in creating world-class advertising campaigns. We are committed to staying ahead of the latest trends and technologies in the digital advertising space.Salary Range: $80,000 - $110,000 per year, depending on experienceJob DescriptionWe are seeking a...


  • Regina, Canada Group Medical Services Full time

    At GMS Health Insurance, we've been helping Canadians feel protected and live well for more than 70 years. We care about our customers, our community and each other. We've also been named one of Saskatchewan's Top Employers for eleven years! Think you'd like to be part of a team that truly takes care of our customers, our communities and each other? All in...


  • Regina, Saskatchewan, Canada EMPRESS HOLDINGS INC Full time

    At EMPRESS HOLDINGS INC, we are seeking a skilled Marketing Manager to lead our marketing efforts and drive business growth. The ideal candidate will have a strong background in marketing and communications, with experience in developing promotional materials, market business services, and planning and directing advertising campaigns.The successful candidate...


  • Regina, Saskatchewan, Canada Brandt Full time

    We are seeking a skilled Digital Marketing Strategist to join our team at Brandt Group of Companies.About the RoleIn this exciting position, you will be responsible for developing and managing successful advertising campaigns on various platforms, including Google Ads, Meta, LinkedIn, and other DSPs. Your analytical mindset, keen eye for detail, and creative...


  • Regina, Canada University of Regina Full time

    Faculty/Department University Communications & Marketing Unit Marketing & Digital Communications Employee Group URFA APT Collective Agreement Consideration Open with preference given to APT members. CUPE 5791 Job Family Category Staff Number of Vacancies 1 Position Summary Are you ready to lead a revolution in the digital realm? The University of Regina is...


  • Regina, Saskatchewan, Canada Farm Credit Canada Full time

    Farm Credit Canada is seeking a skilled Digital Marketing Specialist to join our team. In this role, you will have the opportunity to showcase your digital marketing expertise and make a significant impact on our organization.**Company Overview:**Farm Credit Canada is a leading provider of financial services to the agricultural industry in Canada. We are...


  • Regina, Saskatchewan, Canada EMPRESS HOLDINGS INC Full time

    Job Title: Digital Marketing StrategistEmpress Holdings Inc. is seeking a highly skilled Digital Marketing Strategist to join our team.We offer a competitive salary of $85,000 - $110,000 per year, depending on experience.About the RoleThis senior-level position involves leading the development and implementation of promotional materials, marketing business...


  • Regina, Canada Farm Credit Canada Full time

    Worker Type: Permanent Language(s) Required: English Term Duration (in months): Salary Range (plus eligible to receive a performance based incentive, applicable to position): $79,648 - $107,760 Showcase your digital marketing know-how. Manage the information architecture across the FCC digital landscape and collaborate with partners to drive our digital...


  • Regina, Canada Capital Auto Mall Full time

    Company: Capital Automotive Group Inc./ DBA Capital Automall **Position Overview**: The Digital Marketing Specialist at Capital Automotive will play a pivotal role in driving the dealership's online presence and digital marketing strategy. This individual will not only develop and manage innovative digital marketing campaigns but also leverage advanced...

  • Marketing Manager

    5 months ago


    Regina, Canada Winmar Regina Full time

    **WINMAR® Marketing & Social Media Manager** analyze performance, and ensure the successful implementation of marketing initiatives. **Essential Job Functions** **Development and Social Media Marketing Strategy**: - Develop and communicate company-wide marketing strategy - Plan, develop, and direct various marketing strategies to boost sales - Determine...


  • Regina, Canada Brandt Full time

    Brandt is currently seeking a Digital Advertising Specialist for our Digital Marketing team in Regina. Join our exciting and dynamic internal digital advertising team at Brandt Group of Companies as a Digital Advertising Specialist. We specialize in creating world-class advertising campaigns that make a splash! If you are passionate about the digital...


  • Regina, Canada Capital Automotive Group Full time

    The Digital Marketing Specialist at Capital Automotive will play a pivotal role in driving the dealership's online presence and digital marketing strategy. This individual will not only develop and manage innovative digital marketing campaigns but also leverage advanced analytics and technology to optimize our digital footprint. With a strong foundation in...

  • Marketing Coordinator

    4 weeks ago


    Regina, Saskatchewan, Canada Everflow Eaves & Exteriors Inc. Full time

    Job DescriptionWe are seeking a highly skilled Marketing Coordinator to join our team at Everflow Eaves & Exteriors Inc. The successful candidate will be responsible for assisting in the preparation of marketing materials, developing a portfolio of marketing materials, and conducting online marketing and e-commerce promotions.Key ResponsibilitiesAssist in...


  • Regina, Canada Brandt Full time

    Join our exciting and dynamic internal digital advertising team at Brandt Group of Companies as a Digital Advertising Specialist. We specialize in creating world-class advertising campaigns that make a splash! If you are passionate about the digital marketing and advertising industry and have a deep understanding of ad campaigns across platforms like Google,...


  • Regina, Saskatchewan, Canada Brandt Full time

    About Brandt Group of CompaniesWe are a diverse and dynamic, global company driven by the ultimate success of our customers across Canada, the USA, Australia, and New Zealand. Our core principles of quality, innovation, commitment, and customer focus fuel our unwavering growth in every industry we serve—making us one of Canada's largest privately owned...