Implementation Specialist

2 days ago


Kitchener, Canada Constellation1 solutions Full time

**Location: Kitchener/Markham, ON**

The Implementation Specialist is responsible for the onboarding and training of Constellation1 Software solutions to our customer base. The position will focus on understanding the customer’s needs, completing applicable onboarding/training, supporting the customer throughout the implementation process and providing feedback internally to key stakeholders on areas for improvement based on customer feedback and implementation roadblocks.

**Responsibilities**:

- Assess customer’s needs and determine optimal implementation path
- Act as the primary point of contact for designated customer’s
- Modify project plans for each customer, detailing the tasks that need to be completed for the timely installation of software.
- Assist customer in optimal utilization of software tools
- Provide training to all customer’s using web service tools
- Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times
- Coordinate with customers to ensure implementation is completed within required timeframes according to contract
- Schedule and run meetings. Communicate post-training action items and accomplishments.
- Collaborate with customer’s, web developers, programmers, product managers, account managers and sales personnel.
- Identify and communicate risks. Escalate to management when needed.

**Qualifications**
- Fluent in verbal and written English
- Strong understanding/experience in Accounting/Bookkeeping
- Proven experience working as an Implementation Specialist
- Sound technical knowledge
- Ability to multi-task effectively
- Ability to work independently or as part of a team
- Strong analytical and problem-solving skills
- Excellent organizational and time management skills
- Exceptional communication and customer service skills
- Organizational skills including attention to detail.
- Strong working knowledge of Microsoft Office
- Knowledge of budgeting, scheduling, planning, and cost control.

**Bonus Qualifications**
- Real estate knowledge
- Project Management Institute certification (CAPM, PMP)
- Intermediate SQL skills

**Education and Experience**
- Bachelor’s degree or equivalent
- 3-5 years of implementation experience



  • Kitchener, Canada D2L Full time

    Multiple locations Kitchener, Ontario | Remote - Canada | Toronto, Ontario | Winnipeg, Manitoba D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching...


  • Kitchener, Canada Bridgit Full time

    Bridgit is a community of hard-working people who want to make a difference in the construction industry. Some of us have been here since the early days, while some joined more recently. Our average tenure is 3+ years and every employee survey tells us that our team loves the people they work with at Bridgit. We are proud of our average tenure but we also...


  • Kitchener, Canada Wawanesa Insurance Full time

    **Date**:Oct 10, 2024 **Location**: Kitchener, ON (Hybrid), CA Winnipeg, MB (Hybrid), CA Ottawa, ON (Hybrid), CA Edmonton, AB (Hybrid), CA North York - Toronto, ON (Hybr, CA Montreal, QC (Hybrid), CA Moncton, NB (Hybrid), CA Calgary, AB (Hybrid), CA Vancouver, BC (Hybrid), CA Hybrid - Canada, CA **Company**:Wawanesa Insurance **Job ID**: 8643 **Salary**:...


  • Kitchener, Canada Trans Plus Full time

    As our EDI Specialist you will be responsible for the billing, mapping, testing, deployment and support of our organization’s many trading partner EDI implementations. In this role you will liaise and coordinate between customers, vendors, EDI team members and our end users to successfully deliver EDI initiatives on time and in scope while ensuring all...

  • Program Manager

    1 day ago


    Kitchener, Canada Communitech Technology Association Full time

    **Program Manager (Implement Strategies)** Full Time Contract position with benefits until March 31, 2026 * Communitech helps founders start, grow and succeed* At Communitech, we’re all about the “F” word. Founders. We were built by tech founders who saw the need for a community of support to help ensure the future prosperity of Canada. No other...


  • Kitchener, Canada Financial Horizons Group Full time

    Are you a strong communicator who thrives in a collaborative environment? Are you technically savvy and skilled with all aspects of digital publishing and distribution? Do you enjoy building relationships and having an influence on the future of digital adoption? If answering 'yes' to those questions got you excited, then you could be the next **Digital...


  • Kitchener, Canada Financial Horizons Group Full time

    Are you a strong communicator who thrives in a collaborative environment? Are you technically savvy and skilled with all aspects of digital publishing and distribution? Do you enjoy building relationships and having an influence on the future of digital adoption? If answering 'yes' to those questions got you excited, then you could be the next **Digital...

  • Fleet Specialist

    6 months ago


    Kitchener, Canada GoRight Fleet Solutions Full time

    **About the role**: FLEET SPECIALIST We are looking for a detail-oriented and analytical Fleet Specialist to join our team in delivery of our SaaS software and Fleet maintenance solutions to customers in the heavy-duty trucking industry. The position is based in Kitchener, Ontario. **Key Responsibilities**:1. Data Analysis and Reporting**: - Collect,...


  • Kitchener, Canada The Food Bank of Waterloo Region Full time

    The Food Bank of Waterloo Region **Digital Marketing Specialist** Do you believe everyone should have access to healthy food, and that food can be a powerful tool for connecting people and building better health and a stronger community? Are you looking at making a difference with a well-respected non-profit organization? Are you self-driven and...


  • Kitchener, Canada Scotiabank Full time

    Requisition ID: 175078 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Scotiabank **Investment Specialist Associate**, you will be able to learn the intricacies of financial planning by working alongside seasoned Investment Specialists. You will have an opportunity to master the skills required to...

  • Learning Specialist

    7 months ago


    Kitchener, Canada LogiSense Corporation Full time

    LogiSense is seeking a Learning Specialist to join our team and work on fascinating technology, while enjoying a work-from-home virtual environment with an outstanding group of people who are solving new challenges around monetizing IoT, Communications and XaaS products and services for Enterprise customers. As a key member of our Implementation team,...


  • Kitchener, Canada Brock Solutions Full time

    Are you a tech-savvy wizard who can implement rules and routes with one hand tied behind your back? Do you thrive on the adrenaline rush of conquering IT challenges and engineering critical real-time solutions? Do you like working directly with our customers and being involved in a variety of accounts? The Systems Integration Specialist participates in the...


  • Kitchener, Canada Paulina's Recruitment Full time

    Job Title: Digital Marketing specialist Company Name: Paulina's Recruitment Position Type: Full-time, Part-time, Remote Pay Rate: $124 - $314.90 per day Experience Level: No experience required, training provided Paulina's Recruitment seeks a highly motivated Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...

  • Privacy Specialist

    7 months ago


    Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...


  • Kitchener, Canada Labstat International Inc Full time

    At Labstat our strength is our people. For over 45 years we are the premier CRO’s in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world’s largest independent testing laboratory specializing in analytical...

  • Application Specialist

    7 months ago


    Kitchener, Canada Franklin Empire INC Full time

    **Applications Specialist - Safety & Sensors** Location : South Western Ontario Franklin Empire is a leading full line electrical distributor with a long history of continuous growth and success. There are currently twenty one branches established in Ontario and Quebec. We represent many quality manufacturers and offer products and solutions for the...


  • Kitchener, Canada ApplyBoard Full time

    The Opportunity: The Strategic Procurement Specialist will be an important member of the ApplyBoard Corporate Finance team. This role will be responsible for all aspects of Procurement to support ApplyBoard’s global business and will report to the Director of Strategic Sourcing in the Kitchener HQ office. The Specialist will be responsible for managing...


  • Kitchener, Canada Reis Informatica Inc. Full time

    **Job Opening: IT Escalations Specialist** **About Us** At Reis Informatica, we're not just another IT service provider. We're your strategic IT partner, offering a cybersecurity-first approach with a dedicated cybersecurity department. With our global presence and local touch, we provide round-the-clock support to our clients. If you're looking for an...


  • Kitchener, Canada City of Kitchener Full time

    **Learning and Development Specialist** **Competition Number** 2024-217 **Job Code** 0893 **Posting Date** November 5, 2024 **Closing date** November 19 at 6:00pm **Job Status** Permanent Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 292,000, in the heart of southwestern Ontario. As the largest municipality in...


  • Kitchener, Ontario, Canada Waterloo Catholic District School Board Full time

    Welcome to the Waterloo Catholic District School Board, where we are committed to creating a welcoming and inclusive environment for all students. As an Elementary and Secondary Education Specialist, you will play a vital role in shaping the minds of tomorrow's leaders.About UsThe Waterloo Catholic District School Board serves over 30,000 learners across 50...