Guest Service Agent
1 week ago
**Guest Service Agent Job Description**
The guest service agent is responsible for ensuring 100% satisfaction from the moment of the guests’ first contact with the hotel until the time they depart the hotel. This includes; greeting the guest, making reservations, performing all check in and check out functions, proper disbursement of keys and informing guests about hotel amenities, facilities and services. You are also required to accommodate guest requests, answer telephones, and handle cash and credit card transactions.
Customer Service is our highest priority - both internal and external, have strong communication skills, being a team player, thinking on your feet, multi tasking, being proactive, the list goes on and on.
Previous experience is an asset however we are willing to train the right person with the amazing attitude
Applicants must be available for either the AM (7-3) or PM (3-11) shifts - anyday of the week.
**Salary**: From $16.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Nisku, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
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