Office Administrator
7 months ago
Welcome to Mississauga, known for its vibrant art, historic villages, recreational parks and shopping centres.
Our growing clinic is a Leader of Rehab in the neighbourhood.We are transforming the way traditional therapy was deliver with NEW Standard of care. We provide a multi-disciplinary approach to our care, working as a team and utilizing one another's skills and knowledge to expand our own.
Who we are?
We are a fast-growing, multi-clinic practice located in Etobicoke, Mississauga & Clarkson. Our mission is to help our clients achieve maximum functional independence.Get the Rehab without medication, injections, and surgery. Live pain free and limitation free movement.
Check out some more fun facts about working with US:
It's not just us saying we are the best... More than 200 5* Star Review in less than 2 year all been shared by our Client in the community we serve.
We are family-owned and operated...... We started this in 2019 with our first location in Etobicoke before being able to expand and grow this company into so many locations.. We would not have been able to do that without our Rockstar Team
In House mentorship, Cupping therapy, Sports massage, Deep Tissue massage, Case building Skill, Trigger point therapy and more
All clinicians meet monthly to review the most challenging cases and One biggest challenges of there.We also share-Clinical Skills including but not limited to grade 5 joint manipulation, Neurodynamics, Graded exercise progression and regression, dry needling, Concussion, Vestibular rehab, Cupping therapy, Advanced Taping, etc just to name a few...
Do you like Challenges?
It's not easy to work here. If you don't like to be challenged professionally, then this place isn't for you. There are plenty of Massage therapy jobs in the region where you clock in, clock out and collect a cheque.
We have open-book management and everyone knows how the company is doing financially. The better we do, the more everyone makes. We intend to grow together. If you can relate to that, then you should probably apply.
What do we offer?
Regular team and 1 on 1 mentoring meetings and amazing work culture
Already established referral sources and continuing marketing to build on this
Team collaboration
Other Perks (see below)
Career Growth OPTIONS:
Diversify your clinical work and get involved in the business side of things
Become a Clinic Lead to a Clinic Director down the road
**We are looking for an exceptional Administrator/Client Experience Manager**
- We are looking for a mature individual that aims to not meet our patient's expectations at our clinic, but to exceed them_
**Duties include (but not limited to)**:
- Able to provide highest quality customer service to our patients.
- Well-groomed & presentable personality, Extremely self-motivated.
- Understands the business side of running a medical practice.
- Neatly preparing clinic and each room for our clients (This includes doing light towel laundry and cleaning)
- Responsible for sterilizing and cleaning equipment and examination rooms.
- Strong communication skills and friendly personality.
- Responsible, well organized and able to work under pressure as well as multi-task. **Proficient on the computer - MS word, Excel, PowerPoint.**
- Able to handle and schedule a high volume of patients per day while retaining the ability to make sure patients follow their treatment plan visit frequencies.
- Focused on growing in the Medical Customer Service field
- Remind patients of their appointment
- Submitting Claims to Third-Party Providers through various portal
- Scan patient’s charts into the EMR system, prepare and mail correspondence. Experience with EMR & billing Portal - Telus for (EHC/HCAI/WSIB) experience are assets.
- Accounts receivable & collections
- Perform other administrative duties such as filing, data entry, and relaying messages
- Flexible working schedule, including weekday evenings and Saturdays is required.
- Keeping track of all approvals and denials of treatment plans submitted for clients.
- Tracking patient benefit coverages.
- Act in near partnership with the Clinic Director to accelerate the implementation process for new clients.
- other duties as may be required
**Education and Qualifications**:
- 2-3 years post-secondary in Medical Office Administration or Customer Service or Professional Writing and Communication or Equivalent
**We Offer**:
**Flexible working hours
- can be accommodated with your school schedule**
**Opportunities and projects to explore and nurture your talent**
**Rewarding and meaningful work**
**Great, enthusiastic team and culture**
**Welcoming and family-oriented culture**
**Team of passionate and enthusiastic individuals**
**The main role of this position is keeping the appointment book efficiently full & increasing the productivity of the practice while maintaining a high level of customer service.**
- A dedication to offering the finest care possible
- Excellent commu
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