Leader, Patient Experience Program
4 days ago
**Leader Patient Experience Program**
BC Cancer
Vancouver, BC
**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**
Reporting to the Provincial Director, Patient Experience Program, the Leader, Patient Experience, works closely and in collaboration with regional cancer centres, health authorities, medical leaders, primary care providers and community partners for planning and implementation of activities related to patient experience across the continuum. Stakeholder, change management, project and program management, knowledge transfer and exchange, and health service planning skills and knowledge are used to enhance community capacity and quality of the patient experience in cancer care.
The Leader also facilitates the development, execution and evaluation of program and project activities through a coordinated, interdisciplinary approach and conducts reviews of programs, undertakes program evaluation and research directly or in conjunction with provincial and national research teams. The Leader supports survey development, organizes and facilitates public forums and focus groups to provide for patient, professional and public input to inform program development.
The Leader may also support and lead subcommittees, working groups and project teams.
**What you’ll do**
- Lead the development, implementation and evaluation of patient experience activities in conjunction with regional cancer centres, health authorities and primary care providers by determining priorities and objectives to promote evidence-informed approaches for patient experience and capacity building within the community.
- Provide overall project management for assigned projects including, project planning, monitoring of project budgets and deliverables, and staff supervision. In addition, provide leadership to project teams to identify risk and resolve issues across projects, departments, collaborators, regulators and external stakeholders.
- Develop proposals, funding partnerships and business cases in line with the Program’s research and program agendas.
- Engage regional cancer centers, Community Oncology Network sites, regional health authorities, medical leaders, primary care providers, community partners, patients and families to facilitate and support delivery, evaluation and research for seamless transitions of care from the tertiary centers to the community.
- Negotiate and facilitate consensus related to evidence-informed patient experience activities.
**What you bring**
***
- A level of education, training, and experience equivalent to a Master’s Degree in a related health field.
- A minimum of five years’ experience as a manager, coordinator or leader in a health related field developing community based health programs.
- The Leader is expected to be able to travel locally, provincially and nationally. The incumbent is required to have suitable efficient transportation.
You will also have:
- Demonstrated strong program evaluation and research skills and experience in a leadership position.
- Effective planning and communication skills.
- Strong negotiation, mediation and facilitation skills.
- Demonstrated commitment to change and process management.
- Strong analytical, problem solving and critical thinking skills.
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
**Job Type: Regular, Part-Time (0.8FTE)**
**Salary Range: $77,822 - $111,869 /year.**
**Location: 600 West 10th Avenue, Vancouver, V5Z 4E6**
**Applications will be accepted until position is filled.**
**Hours of Work: Monday to Friday; 08.30-14.30**
**Requisition # 135335**
***
**What we do**
BC Cancer pro
-
Vancouver, Canada PHSA Full time**Leader, Patient Experience** BC Mental Health and Substance Use Services Vancouver, BC Reporting to the Director, Patient Experience & Community Engagement, the Leader, Patient Experience, works closely and in collaboration with regional mental health, substance use and correctional health, health authorities, medical leaders, primary care providers and...
-
Vancouver, Canada PHSA Full time**Leader, Patient Experience Measurement** BC Mental Health & Substance Use Services Vancouver, BC **As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.** ***In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services...
-
Leader, Patient Partnerships
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Partnerships** Quality Safety - Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is...
-
Leader, Patient Partnerships
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Partnerships** PHSA Corporate Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient and employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in...
-
Director, Patient Support Programs
2 months ago
Vancouver, Canada Gilead Sciences Full timeAt Gilead Sciences Canada Inc. we take pride in being recognized as one of Greater Toronto’s Top Employer 2024. Click here to find out why Gilead Sciences Canada is a top employer! Chez Gilead Sciences Canada Inc., nous sommes fiers d’être reconnus comme l’un des meilleurs employeurs du Grand Toronto pour 2024. Cliquez ici pour en savoir plus sur...
-
Coordinator Patient and Family Experience and
2 months ago
Vancouver, Canada PHSA Full time**Coordinator Patient and Family Experience and Partnerships** Quality Safety - Corporate Vancouver, BC In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to...
-
Patient Care Quality Liaison
7 months ago
Vancouver, Canada BC Patient Safety & Quality Council Full time**Organization**: Vancouver Coastal Health **Location**: VGH **Job Summary**: **Come work as a Patient Care Quality Liaison with Vancouver Coastal Health (VCH)!** In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation, Quality Improvement & Evaluation** Child Health BC Vancouver, BC Reporting to the Director, the Leader Patient Safety, Quality & Accreditation assists the Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs,...
-
Vancouver, Canada PHSA Full time**Leader Patient Safety Quality and Accreditation** PHSA Corporate Vancouver BC The Patient Safety, Quality and Accreditation (PSQA) Leader for the Physician Quality Improvement (PQI) program, reports to the Manager PQI and provides development, coordination, implementation,, coaching, and measurement leadership and support for physician-led quality...
-
Leader, Patient Safety, Quality
6 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Quality Safety - Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on maintaining an environment of...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Physician Quality Improvement Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Quality Safety - Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** Physician Quality Improvement Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on maintaining an environment...
-
Leader, Patient Safety, Quality
6 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** *** PHSA Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** PHSA Corporate Vancouver, BC Patient Safety, Quality and Accreditation (PSQA) Leader assists the Agency Director with planning, implementing, coordinating and monitoring program-specific, population based quality and performance improvement programs, focusing on maintaining an environment of continuous...
-
Leader, Patient Safety, Quality
4 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** BC Cancer Vancouver, BC This unique role will co-lead Quality, Safety and Accreditation initiatives within BC Cancer Vancouver Centre. Vancouver Centre is the largest provincial Cancer Centre and you will be working in a complex and dynamic multidisciplinary environment, collaborating closely with medical...
-
Lead, Indigenous Patient Experience, Cultural
9 months ago
Vancouver, Canada PHSA Full time**Job Summary**: In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Director, Patient...
-
Leader, Patient Safety, Quality
7 months ago
Vancouver, Canada PHSA Full time**Leader, Patient Safety, Quality & Accreditation** BC Cancer Vancouver, BC The Leader, Patient Safety, Quality and Accreditation (PSQA) assists the Executive Director and Senior Executive Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on...
-
Leader, Patient Safety, Quality
4 months ago
Vancouver, Canada BC Transplant Full timeBC Cancer Vancouver, BC This unique role will co-lead Quality, Safety and Accreditation initiatives within BC Cancer Vancouver Centre. Vancouver Centre is the largest provincial Cancer Centre and you will be working in a complex and dynamic multidisciplinary environment, collaborating closely with medical and operational leadership, staff, Indigenous Health...
-
Lead, Indigenous Patient Experience, Cultural
7 months ago
Vancouver, Canada PHSA Full time**Lead, Indigenous Patient Experience, Cultural Safety and Partnerships** PHSA Corporate Vancouver, BC **What you’ll do** - Provide Indigenous Thought Leadership, walk alongside Program and Corporate Leads to support the implementation and evaluation of Action Plans. With the aim of improving patient experience and health care outcomes for Indigenous...
