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Payment Acceptance Lead

4 months ago

Toronto, Canada Cash App Full time

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

Check out our locations, benefits and more at cash.app/careers.

**Job Description**:
The Cash App Network Operations Team is responsible for building and managing a scalable payments ecosystem for a fast growing mobile payment app with multiple external and internal partners. Reporting to the Head of Network Operations, you’ll be responsible for establishing and driving the Payment Acceptance strategy and operational excellence for Cash App Payments within the market.

This includes working collaboratively with our internal and external partners to innovate, collaborate, and problem solve.

**You will**:

- Establish and drive Payment Acceptance strategy within Market
- Identify, own and optimize strategic partnerships for Cash App through detailed and proactive partner management, working with partners to define, iterate, stabilize and enable new initiatives and features.
- Identify, own and deliver operational improvements to provide a seamless paying experience to Cash App customers.
- Be a leader in the Canadian market for Cash App, maintaining and building on key internal and external relationships
- Partner closely with Canadian General Manager, Product and Engineering teams on go to market roadmaps to define and launch specific Canadian features and functionality to drive growth and use of Cash App
- Collaborate with partners - both internal and external on continuous improvement activities
- Analyze multiple sources of data and work closely with data science teams to inform business decision making and scale operations

**Qualifications**:
**You have**:

- 7+ years of operations and partner management experience in the Canadian payments industry, preferably in a fast moving technology or financial services company
- 5+ years establishing and leading high performing teams
- Deep understanding of the payment industry and its current evolution in Canada
- Experience using quantitative data to develop and evolve processes, to ensure scalability with a high volume product.
- Strong relationship building skills with executives and technical teams & the ability to develop consensus and drive stakeholders to a decision
- Strong ability to build & leverage cross functional relationships internally and externally
- Extensive experience with commercial contracts and negotiations

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. **_Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our _**_I+D page_**_._**
- Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to acces