Office Administrator

2 weeks ago

St Catharines, Canada Fire Monitoring of Canada Inc. Full time

We are looking for a qualified, team oriented, Office Administrator to assist in our office in St. Catharines, Ontario. The Office Administrator will be responsible for the performance of a variety of duties as well as be a key member of the Office Administration team at Fire Monitoring of Canada Inc.

Competencies
- Dependability — Job requires being reliable, responsible, and dependable in fulfilling obligations.
- Integrity — Job requires being honest and ethical.
- Attention to Detail — Job requires being careful about detail and thorough in completing tasks.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Job Duties
- Collect, sort, distribute and prepare mail, messages and courier deliveries;
- File and maintain records;
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations;
- Hear and resolve complaints from customers and the public;
- Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments;
- Checks other people's work to make sure that their final figures are correct, noting errors and the causes of any miscalculations.
- Utilizes computer systems to run databases, invoices and order supplies.
- Provides customer service, accepting payments or providing refunds.
- Contacts individuals with delinquent accounts.
- Calculates, prepares and issues documents related to accounts such as bills, invoices, and account statements
- Process purchase orders, ship and receive equipment
- Prepares reports as necessary
- Calculates costs of materials, overhead and other expenses based on estimates, quotations, and price lists
- Responds to customer inquiries, maintains good customer relations and solves problems
- Performs related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying.
- Stay current with all regulations, practices, tax laws, reporting requirements and industry trends
- Performs other duties as required.

**Requirements**:

- Post secondary diploma or degree in business would be preferred.
- Experience in a related administrative position is preferred, but not required
- Effective communication skills with individuals at all levels of the organization
- Ability to adapt to and learn new software
- Able to work efficiently as a part of a team as well as independently
- High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
- Able to work well under pressure and meet set deadlines
- Good organizational, time management and prioritizing skills
- Ability to interpret and implement company policies and procedures
- Attention to detail in all areas of work
- High level of personal integrity
- Strong work ethic
- Self starter
- Confident, consistent, decisive personality

Work Conditions
- Manual dexterity required to use desktop computer and peripherals
- Lifting or moving up to 10lbs may be required
- **FMC is an equal opportunity employer which values diversity in the workplace.**_
- **If requested, we can provide accommodation for a disability in our recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act.**_

, Permanent

Competitive Salary/Wage Dependent on Experience and Qualifications

**Benefits**:

- Dental care
- Extended health care
- Vision care
- Company RRSP matching program

Schedule:

- 8 hour shift - Monday to Friday, business hours

**Salary**: From $19.95 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

Work Location: One location

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