Csr - Ukranian Language
2 weeks ago
**Role: Customer Service Representative (CSR) - Ukrainian Language**
**Responsibilities**:
- Provide top-notch customer support to Ukrainian-speaking users through various channels.
- Communicate fluently in Ukrainian to ensure clear understanding and empathy.
- Master Remitbee's products and services to resolve inquiries and issues effectively.
- Proactively identify and resolve customer concerns with diplomacy and empathy.
- Maintain accurate records of interactions and collaborate with other teams for solutions.
- Stay updated on industry trends and contribute to continuous improvement.
- Collect and relay valuable customer feedback for product and service enhancement.
- Ensure compliance with company policies and regulatory standards.
Pay: $17.00-$19.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Call center: 2 years (preferred)
- Customer service: 2 years (required)
Expected start date: 2024-05-01
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