Desk Analyst

**ABOUT INFRA PIPE SOLUTIONS LTD** Infra Pipe is currently seeking a Service Desk Analyst to work out of our Mississauga location. Working under the guidance of the Director of IT, the analyst is responsible for providing first-level technical support to end-users, ensuring timely incident resolution and request fulfillment. By leveraging industry best...

The Service Desk Analyst role is part of a customer service-oriented team and is the primary contact for users regarding technical support. Duties may include:Responding to customer requests in a prompt, efficient and professional manner.Responding to reports of technology incidents, service requests and how-to inquiries.Recording and tracking incidents,...

**ABOUT INFRA PIPE SOLUTIONS LTD** Infra Pipe is currently seeking a Service Desk Analyst to work out of our Mississauga location. Working under the guidance of the Director of IT, the analyst is responsible for providing first-level technical support to end-users, ensuring timely incident resolution and request fulfillment. By leveraging industry best...

Job DescriptionWe are seeking a highly skilled Help Desk Analyst to join our team at Etel Soft Technologies Inc.About the RoleThe successful candidate will provide technical support and assistance to our employees, ensuring they have access to the necessary resources and tools to perform their duties efficiently.This is a dynamic and challenging role that...

Job Title**:Deal Desk Analyst - Commercial Operations Center of Excellence (CoE)** Location: Mississauga, ON (Hybrid) ADP seeks a **Deal Desk Analyst (Bilingual, Fluent French) **for the Commercial Operations Center of Excellence (CoE) in Mississauga, ON. This role is pivotal in driving early-stage client success within the Sales and marketing...

Overview: We are looking for a Service Desk Analyst to join our dynamic and highly collaborative team. As a Service Desk Analyst, you will be responsible for providing front-line support over the phone for hardware and software related issues or remote assistance, performing root cause analysis for end user and server-related problems, monitoring client IT...

***: The primary role of the Service Desk Team Lead is to provide expert-level technical, operational, process and procedural leadership on an everyday basis within the Service Desk team, through deep understanding of the end user environment being supported and ongoing monitoring of day-to-day items, thereby helping to drive quality service delivery to our...

**Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative...

JOIN OUR TEAM Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14...

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built...

Tuesday, November 19, 2024About SymcorSymcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and...

Tuesday, November 19, 2024About SymcorSymcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and...

Job Summary: The Service Desk Analyst's role is to ensure proper equipment and software operation such that end users can accomplish their daily business tasks. **Job Description**: **Responsibilities**: - Clearly document all pertinent end user identification information, problem details, troubleshooting steps and final resolution. - Prioritize incoming...

As a key member of our team at BYTEMINDS IT SERVICES INC., the Help Desk Specialist will play a vital role in providing top-notch technical support to our clients.About the RoleThe successful candidate will be responsible for delivering exceptional customer service, troubleshooting technical issues, and resolving problems...

Education: No degree, certificate or diploma - Experience: 7 months to less than 1 year **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and...

We are seeking a IT Support Analyst to join our team in Mississauga, Ontario. As IT Support Analyst, you will provide Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support, troubleshooting, maintenance, and repair. You will maintain adequate stock of...

We are seeking a IT Support Analyst to join our BPA team in Mississauga, Ontario (coverage includes the Wilson office). As IT Support Analyst, you will provide Tier I & II support in a multi-faceted role handling both frontline Service Desk support and customer service, along with Tier I & II end user equipment support, troubleshooting, maintenance, and...

Education: No degree, certificate or diplomaExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and...

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 7 months to less than 1 year - or equivalent experience **Work setting**: - Consulting firm **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...