Customer Service/ Office Admin

3 months ago

Owen Sound, Canada J.A Porter Holdings Ltd Full time

We are currently looking for an energetic and hard-working individual to assist with the day to day operations for our busy office.

The Customer Service Clerk will be responsible for the following activities:

- Process orders and manage accounts receivables and credit card payments
- Accurately prepare invoices, quotes, packing slips
- Handle inbound calls and responds to customers or redirects to Sales Department as required
- Cultivate key customer relationships by providing excellent customer service.
- Up sell on new product opportunities.
- Enter and update client information
- Packaging orders and returns.
- Coordinate with all office staff on Order fulfillment and Purchasing.
- Manage daily shipping and receiving Couriers and arrange cost effective logistics procedures for shipping goods.

**QUALIFICATIONS**:

- Minimum 2 years of related experience
- Excellent computer skills, Windows, Excel, Etc.
- Time management and punctuality
- Strong interpersonal abilities with excellent written and oral communications skills
- Knowledge of Simply Accounting

**Job Types**: Part-time, Permanent
Part-time hours: 40-50 per week

**Salary**: $46,800.00-$52,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Work Location: In person

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