Customer Service Representative

1 week ago


Owen Sound, Canada Qwik Media Inc. Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Clerk to join our team at Qwik Media Inc. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Answer written and oral inquiries, provide information to customers, and explain the type and cost of services offered.
  • Sales and Merchandise: Sell merchandise, receive payments, and maintain and manage digital databases.
  • Administrative Support: Assist in the preparation of brochures, reports, and other materials, and perform general office duties.
  • Technical Skills: Utilize MS Outlook, MS Windows, and MS Word to manage digital databases and perform administrative tasks.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: Will train, with a focus on retail and sales experience.
  • Language: English.
  • Work Schedule: 20 to 32 hours per week.
Personal Qualities
  • Efficient Interpersonal Skills: Ability to communicate effectively with customers and colleagues.
  • Organized: Ability to prioritize tasks and manage multiple responsibilities.
  • Quick Learner: Ability to adapt to new technologies and processes.


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