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Customer Service Representative

2 months ago

Owen Sound, Canada Qwik Media Inc. Full time
Customer Service Clerk Job Description

We are seeking a highly organized and efficient Customer Service Clerk to join our team at Qwik Media Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Answering Inquiries: Respond to written and oral inquiries from clients, providing accurate and helpful information to resolve their concerns.
  • Preparing Materials: Assist in the preparation of brochures, reports, newsletters, and other materials to support our customer service efforts.
  • Ordering Supplies: Order office supplies and maintain inventory to ensure our team has the necessary resources to perform their duties.
  • Performing General Office Duties: Perform general office duties, including receiving payments, selling merchandise, and maintaining digital databases.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Setting: Retail/wholesale establishment/distribution centre or media organization.
  • Computer and Technology Knowledge: Proficient in Internet, MS Outlook, MS Windows, and MS Word.
  • Personal Suitability: Efficient interpersonal skills, organized, and quick learner.
What We Offer:
  • Permanent Position: A permanent position with a dynamic and growing company.
  • Flexible Hours: 20 to 32 hours per week, with the possibility of flexible scheduling.
  • Language: English language proficiency.