Current jobs related to Customer Logistics Team Lead, Medtech - Markham - Johnson & Johnson
-
Team Lead, Customer Logistics
3 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson Med Tech Canada is recruiting for a Team Lead of Customer Logistics. This position will be located in Markham, Ontario and follow a Hybrid work schedule. **Johnson and Johnson Med Tech** At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical...
-
Customer Logistics Associate
5 days ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson MedTech is recruiting for a Customer Logistics Associate, located in Markham, Ontario. **This is a duration-based role for 12 months.** **Responsibilities**: **Daily Operations** - Actively listens and problem solves to find effortless resolutions to customer issues. - Provides resolution to customers’ inquiries, returns and feedback...
-
Customer Logistics Representative
2 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson MedTech Canada is recruiting for a Customer Logistics Representative, located in Markham, ON, Canada. **This is a duration-based role for 12-18 months.** The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic...
-
Customer Logistics Representative Intern
1 day ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson Med Tech is recruiting for a Customer Logistics Representative. This position will be in Markham, Ontario and follow a Hybrid work schedule. Johnson and Johnson Med Tech At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and...
-
Customer Logistics Representative
2 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson MedTech Canada is recruiting for a Customer Logistics Representative, located in Markham, ON, Canada. **This is a duration-based role for 12 months.** The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic and...
-
Customer Logistics Operations Lead
4 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson is recruiting for a Customer Logistics Operations Lead, located in Markham, ON. This position is part of a dynamic, fast paced, cross-segment team charged with optimizing SAP, EDI, our customer facing web portal, and related systems. You will manage the day to day operational activities and lead projects that will improve our customer...
-
Customer Service Team Lead
3 weeks ago
Markham, Canada Kenvue Full time**Customer Service Team Lead**-2307004265W Description **Customer Service Team Lead**: Kenvue is currently recruiting for Customer Service Team Lead. This position reports into Manager Customer Service and is based at Markham, Ontario. **Who We Are** At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary...
-
Supply Chain Customer Solutions Lead
3 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson MedTech (JJMT) is recruiting for a Supply Chain Customer Solutions Lead (SCCS Lead), located in Markham, ON, Canada. This role exists in the Supply Chain Deliver function and partners with the Strategic Customer Group (SCG) and key JJMT healthcare customers in the development and implementation of supply chain customer solutions in the...
-
HR Leader, J&j Medtech Canada
4 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson is recruiting for a HR Leader, J&J MedTech Canada. This person is responsible for the creation and deployment of the portfolio of HR work within the geography in support of sector/function goals. The HR Leader J&J MedTech Canada will actively support their business partners and drive important people/talent actions for their respective...
-
Logistics Coordinator
6 days ago
Markham, Canada Contour Logistics Full time**Contour Logistics**: We are a logistics company specializing in all modes of transportation, offering service both domestically and internationally. We work with a wide network of carriers to provide a complete transportation service experience, with real time communication, for our customers. We are currently seeking a highly organized individual with...
-
Account Lead, Customer Logistics
4 weeks ago
Markham, Canada The J. M. Smucker Company Full timeSmucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Company. For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a...
-
Administrative Assistant
4 weeks ago
Markham, Canada Markham Logistics Full time**Administrative Assistant (Logistics Department)** Founded in 1999, the St Regis Group has grown steadily to become the premier supplier for awards, recognition, and promotional products. First focusing on awards and recognition, the St Regis Group now boasts 13 companies with over 50,000 products ranging from wall plaques to wine bottles and everything in...
-
Logistics & Fulfillment Lead
2 weeks ago
Markham, Canada Fluidigm Full time**Job Description**: **Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?** It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of...
-
Customer Logistics Representative
3 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson Consumer, a member of Johnson & Johnson's Family of Companies, is recruiting for a Customer Logistics Representative located in Markham, ON. Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our...
-
Walmart Team Lead Cpfr
3 weeks ago
Markham, Canada Johnson & Johnson Full timeJohnson & Johnson is recruiting for a Walmart Team Lead CPFR, located in Markham, Ontario. Johnson & Johnson Family of Companies touches more than a billion people’s lives each day through our health care products and services, our corporate giving, and the volunteer efforts of our employees. The Johnson & Johnson Family of Consumer Companies develop and...
-
(Bilingual) Customer Logistics Representative
3 weeks ago
Markham, Canada The J. M. Smucker Company Full timeSmucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Company. For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a...
-
Team Leader, Customer Care
2 weeks ago
Markham, Canada Thomas, Large & Singer Full time**CUSTOMER CARE TEAM LEADER** **Company: Thomas, Large & Singer Inc.** **Location: Markham, Ontario** **Industries: Consumer Packaged Goods, Logistics, Distribution, Retail** **Job Type: Full Time Employee** **Years of Experience: 5+ Years** **Education Level: College or University** **Job description**: Thomas, Large & Singer Inc. is a leading...
-
Customer Care Team Leader
3 weeks ago
Markham, Canada Thomas, Large & Singer Full timeThomas, Large & Singer Inc. is a leading provider of comprehensive value chain solutions to leading consumer packaged goods brands in the Canadian market as well as broker management services and private label brokerage services. Our dynamic team is growing. Currently, we require the services of a strong _**Customer Care Team Leader.**_ Reporting directly...
-
Customer Care Logistics Representative
3 weeks ago
Markham, Canada Thomas, Large & Singer Full timeCustomer Care Logistics Representative Company: Thomas, Large & Singer Inc. Location: Markham, Ontario **Job Type**: Contract - 18 months Experience: 2-3 years Education: University Degree or College Diploma **General Job Description** Thomas, Large & Singer Inc. (TLS) is currently seeking an energetic **Customer Care Logistics** **Representative** to...
-
Logistics Supervisor
2 weeks ago
Markham, Canada Probus Logistics Inc Full timeEducation: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Establish work schedules and procedures - Co-ordinate activities with other work units or departments - Prepare and submit reports - Ensure smooth operation of computer equipment and machinery - Arrange for maintenance and repair work - Resolve work related...
Customer Logistics Team Lead, Medtech
1 month ago
**Johnson & Johnson Consumer, Inc.,** a member of Johnson & Johnson's Family of Companies, is recruiting for a **Customer Logistics Team Lead **located in Markham, Ontario on a **10-months contract**.
The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedic and interventional solutions, we aspire to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and services.
The Team Lead, Customer Logistics is responsible for handling the customer and business interactions for a number of MedTech business units; for people leadership and talent development; and for ensuring the delivery of a premiere customer experience. Through the development of team priorities that align with organizational strategy, and customer requirements, you will drive accountability and responsibility for the achievement of strong results and performance.
You will be responsible for the development and growth of partnerships with key commercial and internal partners as well as customers. The Team Lead is also responsible for recruiting, training, and developing team members. Other primary responsibilities include the monitoring and reporting of critical metrics, driving process efficiencies, and identifying and implementing cost improvement projects and programs.
**Major Responsibilities**:
**Daily Operations**
- Establish goals and priorities for their team in line with service level targets and business strategies
- Achieve business results against key performance indicators and other strategic objectives
- Develop and maintain a resourcing strategy to support daily operations and a positive customer experience
- Lead all transactional processes and communications in compliance with business policies, Standard Operating Procedures and local regulations
- Identify, monitor, and resolve customer complaints and concerns
**People Leadership & Development**
- Build and drive goals and objectives for the team and individual team members
- Hold scheduled performance and development discussions with team members in alignment with the 5 Conversations model
- Provide mentoring, feedback and developmental assignments to team members
**Process & Projects**
- Identify, assess, and communicate process improvement opportunities to the Deliver leadership team
- Lead projects and initiatives that will elevate the customer experience, generate cost savings and improve efficiencies
- Lead the change management process with the team and customers as projects and process improvements implement
**Metrics & Reporting**
- Monitor and report key performance metrics and results; build and implement action plans to address performance gaps
- Identify and implement reporting to track and measure progress against team goals
- ack and measure progress against team goals
**Qualifications**
**Education**:
- A Bachelors Degree or equivalent professional experience
**Knowledge and Experience**:
**Required**:
- A minimum of 6 years of experience in Supply Chain, Logistics and / or Customer Service
- Strong analytical skills and an ability to utilize data to drive recommendation and decisions
- Experience in developing and delivering presentations and communications to key partners, customers, and senior management
- Proven ability to build strong relationships with business partners and customers and to influence effectively
**Preferred**:
- Prior experience leading people
- Experience, training, or certification in Six Sigma, Process Excellence or Lean tools
Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.
**Primary Location**
Canada-Ontario-Markham-200 Whitehall Drive
**Organization**
Johnson & Johnson Inc. (7695)
**Job Function**
Operations
**Requisition ID**
2206063165W