Unit Clerk

4 months ago

Kitchener, Canada Region of Waterloo Full time

**Our Story**:
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving, and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect, and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

**The Role**:
Provides clerical support to Sunnyside Home nursing staff.

**Duties/Responsibilities**:

- Organizes dental, foot, and optometry clinics for residents. Informs residents of clinic dates by creating posters, printing and distributing schedules. In consultation with team leaders and Coordinator, Resident Care, schedules appointments and maintains waiting lists.
- Organizes resident care conferences; books meeting rooms, creates schedules, and notifies staff involved. Mails survey letters to residents’ family and tabulates results for Sunnyside Home management.
- Prepares new admission packages, ensuring packages are accurate and complete. Takes and maintains resident’s photos. Creates and maintains all resident/clients lists.
- Orders ID bracelets as required. Performs quarterly audit of resident health cards; distributes new cards and addressographs to appropriate houses along with photo information data sheet for residents’ charts.
- Drafts, creates, and revises forms as required by Resident Care staff. Maintains, orders, and stocks required forms on each floor, and in the records room.
- Collects and maintains monthly data regarding the use of incontinence products by residents. Contacts supply company for re-ordering. Provides monthly spreadsheets to Director, Resident Care.
- Under the direction of Coordinator, Fundraising & Promotional Events, collects, formats and inputs submissions for the monthly newsletter. Notifies all departments of deadlines for the newsletter submissions. Submits newsletter to Corporate Publishing, distributes copies of newsletter to appropriate areas within Sunnyside Home.
- Provides clerical support to the Resident Care Quality Improvement Team, accreditation process and Continence Team.
- Distributes Sunnyside Home mail. Complete facilities work requests for room maintenance.
- Maintains staff files on nursing units and revises as required. Maintains files for deceased and discharged resident. Prepares discharged resident charts for retention in accordance with Regional policy and Provincial legislation.
- Arranges transportation of residents; notifies MobilityPLUS of resident discharges, deaths and changes in transportation aids required. Adds MobilityPlus numbers to the GoldCare system.
- Assumes the duties and responsibilities of the Administrative Communications Clerk at the switchboard as required in the absence of those incumbents.
- Performs other related duties as assigned.

**Knowledge, Skills & Abilities Required**:

- Knowledge of general office procedures, and word processing, normally acquired through the attainment of a Grade 12 secondary school education plus 2 years of related office experience in a long-term care facility.
- A tuberculosis (TB) test and annual influenza immunization are required.
- Knowledge of the operations of a long term care facility and Sunnyside Home, Regional policies and procedures, Health Information Act, Municipal Freedom of Information and Protection of Privacy Act, and records requirements of the Ontario Public Health Standards.
- Communication and organizational, to process and relay information; respond pleasantly and professionally to simultaneous demands; communicate effectively with staff, residents, families, and the public with patience, tact, and diplomacy; and participate as an effective team member.
- Computer skills using software such as MS Office, Point Click Care, DOCS, and the Internet. Ability to operate a switchboard console and two-way radio in order to provide backup for switchboard and reception coverage.
- Must provide an acceptable Vulnerable Sector Police Records Check.
- Ability to support and demonstrate the Region’s values.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Alternate formats of this document are available upon request. Please contact the Se

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