Medical Office Assistant- Vancouver

3 weeks ago


Vancouver, Canada Amani Travel Health Clinic Inc. Full time

Amani Travel Clinic is currently seeking a full-time Medical Administrative Assistant to join our team at our Vancouver location. We are a specialized travel clinic that provides comprehensive health services and advice to those embarking on journeys around the globe.

**Responsibilities**:

- Greet patients and manage patient flow, ensuring a positive and professional clinic atmosphere.
- Answer phone calls and handle patient queries, providing necessary information and scheduling appointments.
- Organize, update, and maintain confidential patient records following HIPAA guidelines.
- Assist with billing processes, invoicing, and insurance claims.
- Coordinate with healthcare professionals to ensure smooth operations within the clinic.
- Assist in the maintenance of medical supplies inventory.
- Facilitate communication between patients, healthcare providers, and insurance companies as needed.
- Keep the front desk and waiting area clean and organized.
- Manage incoming and outgoing mail, faxes, and courier services.

**Skills**:

- Excellent computer skills
- Comfortable with both Mac and PC.
- Ability to pick up new computer programs.
- Exceptional oral and written communication abilities
- Good organisational and time management skills
- Ability to maintain accuracy while multiple tasking or working under pressure
- Ability to adapt to change and new technologies and processes
- Exceptional customer service

**Qualifications**:

- High school diploma or equivalent; Associate or Bachelor's degree in a related field preferred.
- 1-2 years' experience in a medical office setting is preferred.
- Knowledge of medical terminology, insurance processes, and EMR (Electronic Medical Record) systems is preferred.
- Proficiency in Microsoft Office suite and general computer skills.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking skills.
- Detail-oriented with a high degree of accuracy in work.
- Ability to handle sensitive information confidentially.
- Familiarity with medical billing and coding is a plus.

This position would require at least 20 hours per week on select weekdays 9 a.m. to 4 p.m., but would require the willingness to work weekends and the ability to work overtime if needed.

Work Remotely
- No

**About Amani Travel Clinic**:
At Amani Travel Clinic, we pride ourselves on providing comprehensive and up-to-date health advice and services for travelers. Our team of healthcare professionals works tirelessly to ensure that our patients can embark on their journeys with peace of mind.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $18.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected start date: 2023-06-01



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