Customer Service Clerk

3 weeks ago


Guelph, Canada Davidson Contract Services Full time

Durée de l'emploi: Temporaire
- Langue de travail: Anglais
- Heures de travail: 40 to 44 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Trucking firm
**Tasks**:

- Act as spokesperson for an organization
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
- Conduct training sessions
- Professionalism in customer service
- Suggestive selling
- Contact potential customers by phone
- Provide customer service
- Plan and oversee Webinars
- Explain features when purchasing or selling for clients
**Type of product**:

- Truck
**Computer and technology knowledge**:

- Salesforce
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS PowerPoint
- Zoho CRM
**Area of specialization**:

- Customs services
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Experience**:

- 1 to less than 7 months
**Other benefits**:

- Free parking available



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