Human Resources Business Partner, Fulfillment
4 days ago
Company Description
SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.
SSENSE is growing at global scale. Currently, SSENSE has 3 distribution centres, between Quebec and Belgium each with 2000 hourly** **employees. Over the next year SSENSE will continue to grow its distribution network internationally and expand fulfillment centres globally. To keep up with growth objectives, the HRBP will provide strategic support and partnership to this high impact client group.
**Job Description**:
**Responsibilities**:
HR Business Partner
- Deliver and drive a high-impact HR roadmap with critical HR activities within the respective client group
- Implement HR processes and projects within the respective client group, including compensation reviews, organizational reviews, talent management activities, etc.
- Drive a performance culture within the respective business unit through the creation and tailoring of HR performance programs and frameworks
- Coach, mentor, and advise leaders on HR related topics to ensure the uniformity of programs and policies
- In conjunction with HR Advisors and HR Managers, develop and implement solutions to respond to challenges facing the business unit (attrition, retention, engagement, leadership development, etc.)
- Create a culture of development within the respective business unit focused on established learning goals and employee growth
- Review current HR programs and policies within the business unit and propose solutions
- Collaborate with HR Business Partners and the Operations group to provide HR solutions
- Identify performance gaps and departmental trends to identify solutions within the business unit
- Work with leaders to identify training requirements and implement training solutions for the department
Employee Champion
- Coach employees on various HR related topics
- Support employee relations or compliance investigations (initial interviews and fact gathering)
- Address employee concerns and gather insights to modify current practices
- Communicate regularly with employees on HR programs and initiatives
- Deliver training to employees on performance management, career development, growth, etc.
Administrative Agent
- Counsel managers and employees on situational issues, participating in internal investigations, corrective actions, and coaching
- Maintain records on employee performance, talent mapping, succession planning, promotion rates, etc.
- Maintain the resource plan for the department and ensure targets are met
**Qualifications**:
- Bachelor’s degree in Human Resources, CHRP designation required
- A minimum of 3-5 years HR experience in a business partnership or advisory role
- Strong knowledge of HR legislation and labour standards
- Advanced knowledge of HR related practices, including Talent Management, Performance Management, Succession Planning, Employee Engagement, etc.
- Proven track record of building HR programs tailored to client group needs
- Project management and change management skills
- Strong written and verbal communication skills in both English and French
**Skills**:
- Strong interpersonal skills with a natural ability to build relationships
- Professionalism, attention to detail, and the ability to effectively multi-task
- Demonstrated track record of proactive problem solving
- Discretion handling confidential information
- Ability to work in a fast paced environment dealing with change and continuously shifting requirements
- Ability to influence senior management decisions
Additional Information
**Why SSENSE and Why Now?**
SSENSE is one of the most valuable luxury e-commerce operations in the world. A technology platform focused on luxury fashion whilst in parallel making big bets on emerging designers has turned SSENSE into a tastemaker, growing at a rate it will double every 2 to 3 years. A destination for Gen Z and millennial consumers of designer clothing and footwear, our platform offers over 70,000 items from more than 1k brands. We juxtapose high fashion labels, against emerging and core street wear brands.We are a global company with expansion opportunities around the world with fast track development required in North America, Asia and Europe.This is a once in a decade opportunity to contribute, collaborate. influence and support the Fulfillment Center operation team in an innovative, fast paced and collaborative culture. Operations is the key to our ongoing scalability,
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