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Level 1 IT Technician

3 months ago

SaintGabrieldeBrandon, Canada Alteo Full time

Alteo is looking for a Level 1 IT Technician for a permanent position based in Berthierville (Lanaudière).

**Responsibilities**:

- Provide technical assistance to users
- Take charge of and follow up requests
- Install and configure software and hardware equipment
- Manage hardware and software inventory
- Participate in various special system enhancement and documentation projects

**Profile**:

- AEC/DEC in computer science or equivalent
- 1 to 2 years' experience as an IT Technician
- Proficiency in the following software: Microsoft 365, Teams, Active directory, Windows 10/11, iOS and Android
- Teamwork and collaboration-oriented
- Ability to work in a changing environment
- Ability to innovate
- Valid driver's license (travel required to various subsidiaries)
- Ideally bilingual in French (spoken and written), English an asset

Alteo est à la recherche d'un Technicien TI Niveau 1 pour un emploi permanent basé à Berthierville (Lanaudière).

Responsabilités:

- Effectuer l’assistance technique aux utilisateurs
- Prendre en charge et faire les suivis des demandes
- Procéder à l’installation et à la configuration des logiciels et équipements informatiques
- Gérer l’inventaire matériels et logiciels
- Participer à divers projets spéciaux d’amélioration et de documentation des systèmes

Profil:

- AEC/DEC en informatique ou l'équivalent
- 1 à 2 années d’expérience comme Technicien TI
- Maîtrise des logiciels suivants : Microsoft 365, Teams, Active directory, Windows 10/11, iOS et Android
- Orienté vers le travail d’équipe et la collaboration
- Capacité à travailler dans un milieu en changement
- Capacité à innover
- Permis de conduire valide (déplacements requis dans les diverses filiales)
- Idéalement bilingue français obligatoire (parlé, écrit), anglais un atout