Team Lead, Disability Support Program

7 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Community Services

**Location**:Multiple Locations

**Type of Employment**:Permanent

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:14-Jun-24 (Applications are accepted until 11:59 PM Atlantic Time)

**Designation Status**:
Two (2) of the (8) eight opportunities are designated to applicants who identify as Indigenous, African/Black Nova Scotian and other Racialized Persons, or Persons with a Disability. To be considered for designated positions, you must self-identify.

See the Nova Scotia Government’s Employment Equity Policy for more information, including additional details on the designated groups.

**About Us**:
At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and the Disability Support Program (DSP).

The Disability Support Program (DSP) is committed to fostering innovative ways to empower individuals with disabilities to pursue their vision of a fulfilling life. We are on a journey to implement international best practices that uphold human rights and choice to enhance the way people engage with their communities. We envision Nova Scotia as a place where people with disabilities can choose the life they want to live, in communities that are welcoming, inclusive, and supportive. A life where individuals can build authentic relationships, explore their interests, and achieve their full potential as valued citizens in their community.

**About Our Opportunity**:
We’re hiring eight (8) DSP Team Leads to lead their teams in day-to-day operations and support the implementation of the new community-based program. This new framework is a critical aspect of the Human Rights Remedy, addressing systemic discrimination against persons with disabilities.

Reporting to the Regional Hub Managers within DSP, the Team Leads will be responsible for supporting DSP Programs, recruiting, managing, and partnering with community members to maximize opportunities for inclusion. Many aspects of this community-based framework are new and as Team Lead, you must be adept at guiding teams through ambiguity, creating safe spaces, and excel in developing effective partnerships.

**Team Leads will be located in their assigned region (Eastern, Northern, Central, or Western) to effectively carry out their duties and responsibilities. For a list of office locations by region, please click **here**.**

**Primary Accountabilities**:
Reporting to the Regional Hub Managers, Team Leads will be responsible for leading a dedicated team and ensuring the delivery of high-quality, inclusive, and human-centred programs within their region, including:

- Managing the delivery of Disability Support Programs; ensuring regional needs are met
- Providing recommendations for program improvements and monitoring their delivery and evaluation.
- Full responsibility for the recruitment, selection, and onboarding of their team members, as well as the discipline, performance management and grievance procedures.
- Leading your team through change, providing coaching, performance management, conflict resolution, and professional development.
- Mentoring your team to achieve the short-term and long-term priorities of the department.
- Building and nurturing partnerships within communities including leading the promotion of local and people-centre services and developing leadership of persons with disabilities in the ongoing improvement of DSP Programs.
- Championing inclusivity and a human-centred approaches in all aspects of your work.
- Fostering authentic professional relationships in both the workplace and within community.

**Qualifications and Experience**:
Completed post-secondary education in Management, Social Sciences, Disability Supports, Human/ Social Services or Health Care Related fields, plus several years of related experience. An equivalent combination of training and experience will be considered.

You possess a genuine passion for people and human rights, fostering a positive, strengths-based, person-centered culture. You have several years of related experience in the implementation of disability services and programs, combined with team leadership experience.

You must also demonstrate:

- Strong relationship management skills to partner with the community members and within your local area to develop and implement individual-specific services.
- Leadership skills to help your team navigate through changes aligning with the new DSP framework.
- Collaborative work experience to work alongside other Team Leads in maintaining equitable and standardized process for selection, onboarding, coaching and management of team members.
- Skills in interpreting information, particularly pertaining to the DSP remedy, and providing expert guidance for program delivery and compliance.
- Excell

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