Accounts Receivable Specialist

5 months ago


Coquitlam, Canada Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

Are you an Accounts Receivable Specialist, excited by the chance to work with large clients? With a focus on accuracy and efficiency, our team handles hundreds of reports, bills, and deductions monthly, ensuring precise coding and seamless account management. We value individuals who possess strong attention to detail, excellent communication skills, and a dedication to customer service.
The Accounts Receivable Specialist assists the Credit Manager and team in collecting money owed on customer accounts, reconciling customer accounts and answering questions for internal and external customers, while taking into consideration the company’s commitment to our seven core values such as Sustainability (people, planet, and profit) in the planning and implementation of all actions related to the area of responsibility. With Factors Group, you will be responsible for managing account maintenance for several large clients while handling various data processes and reconciliations.

**You’re good at**:

- Assessing the risk level and credit worthiness of customers based on past history, credit reports, as well as identify trouble signs and concerns through conversation
- Managing large accounts, ensuring timely payments, resolving past dues, and handling promotional credits.
- Collaborating with the team to ensure backup support for accounts, specializing in designated clients while offering assistance as needed.
- Advanced Excel proficiency to analyze data and generate reports, enhancing overall account management processes.
- Engaging in effective communication with clients and internal teams, resolving inquiries and maintaining strong relationships.

**You have**:

- Minimum of two years of experience in Accounts Receivable
- Completion of a 2-year diploma in Financial Management, Accounting or other relevant discipline
- Previous experience in account maintenance and reconciliation.
- Proficiency in Microsoft Excel and MS Office
- Strong communication skills, with experience in customer service preferred.
- High attention ot detail with a commitment to accuracy
- Bilingual proficiency in French woule be a great advantage for our team, but not necessary

**What’s in it for you**:

- A chance to take control of multiple large accounts, ensuring excellence at every turn
- Collaborative, inclusive, and innovative work environment.
- Opportunities for professional growth and development.
- Competitive compensation and benefits.

**You get**:

- Great healthcare benefits (including health and personal spending accounts)
- Vacation and wellness days
- Employee appreciation events
- $200 per year to spend on company products
- Employee discount pricing on company products
- Employee assistance program
- RRSP contributions
- Optional access to your pay as soon as you earn it (at no additional cost or fees)

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.


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