Customer Service Representative
6 months ago
Duties:
- Receive & enter orders from Customers; co-ordinate order entry based on product availability
- Verify inventory status, ship/delivery dates, monitor back-ordered products; communicate with Customers and provide updates as needed
- Confirm ‘ship-to’ site address, extra details regarding transportation, method of delivery, etc.
- Arrange and take payment from customers
- Monitor and act on order/delivery issues for resolution or escalate for further action as per company policy
- Prioritize and co-ordinate shipments to customers, where our truck is involved
- Assist customers, when needed, when they come to pick-up their order
- Prepare documentation to complete a customer order so it can be shipped out
- Prepare and arrange courier/carrier pick-ups, as required
- Receive products into the ERP system
- Daily administrative duties including filing and answering the phone
- Other duties as assigned with escalating product and procedural knowledge
Qualifications:
- Reliable, self-motivated, and willing to learn
- Good communication skills
- Excellent interpersonal skills (both internally and externally)
- Ability to prioritize and complete work independently
- Work well under pressure and in a fast-paced environment
- Attention to detail and accuracy
- Flexible and adaptable to a dynamic environment
- Computer literate. Ability to use Microsoft Office products and general familiarity with ERP software.
- Able to lift 30 pounds
**Salary**: $55,000.00-$65,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Concord, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 5 years (required)
Work Location: In person
-
Hvac Customer Service Representative
5 months ago
Concord, Canada Mr. Service HVAC Full timeJob Description: At Mr. Service, we have a great opportunity for our next potential of Customer Service Representative. We are looking for an optimistic results-driven individual with a high-integrity to join our new company. As a new trusted Canadian owned and operated company, there will also be potential for advancement within the company. What we...
-
Customer Service Representative
6 months ago
Concord, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...
-
Customer Service Representative
6 months ago
Concord, Canada Rentokil North America Full timeOverview: **Customer Service Representative** Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! **Who are we?** *** Rentokil Canada Corporation is proud to be a member of the Rentokil family of...
-
Customer Service Representative
6 months ago
Concord, Canada Debco Bag Distributors ULC Full timeDebco is an established, growing leader in high quality and innovative promotional products has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative** who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. You are a proactive and charismatic...
-
Customer Service Representative
3 months ago
Concord, Canada Rugcutterz Danz Artz Inc Full time**Job Opportunity: Part-Time Customer Service Representative at Rugcutterz Danz Artz** Are you passionate about dance and committed to delivering excellent customer service? Rugcutterz Danz Artz is looking for a dedicated and friendly Customer Service Representative to join our team. Our mission is to provide the best dance education in a positive,...
-
Customer Service Representative
2 months ago
Concord, Canada Skilled Jobs Full time**Customer Service Representative | Concord, ON** **Job Title: Customer Service Representative** **Location: Basaltic Rd/Rutherford Rd** **Pay Rate: $23-$24 per hour** **Schedule: In-office, 8:00 AM - 4:30 PM** We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing skills to join our...
-
Customer Service Representative
3 months ago
Concord, Canada Debco Full timeDebco is an established, growing leader in high quality and innovative promotional products and has an outstanding opportunity available for a persuasive, competitive **Customer Service Representative (Account Manager) **who is driven to succeed! You are passionate about providing the highest level of customer service to our customers. Are you a proactive...
-
Customer service representative
1 month ago
Concord, Canada scilltech] Full timeJob Title: Customer Service RepresentativeLocation: Concord, ON (Basaltic Rd/Rutherford Rd)Pay Rate: $23-$24 per hourSchedule: In-office, 8:00 AM - 4:30 PM Job Description:We are seeking a highly motivated Customer Service Representative with a strong blend of project management and customer-facing
-
Customer Service Representative
5 months ago
Concord, Canada EcoTech Windows & Doors Full timeEcoTech Windows & Doors, a leading provider of energy-efficient windows and doors, is seeking a Customer Service Inbound Call Representative to join our team. As a Customer Service Inbound Call Representative, you will be responsible for answering incoming calls from customers, providing excellent customer service, and resolving issues or concerns related to...
-
Customer Service Representative
6 months ago
Concord, Canada Vinylbilt Windows and Doors 2021 Inc. Full timeWe are looking for a Customer Service Representative to join our team! The Customer Service Representatives will liaise with the Customer Service Manager to ensure outstanding quality of service is provided to our customers. This includes varying levels of interaction with client base as well as processing orders and service requests. **Duties and...
-
Customer Service Representative
6 months ago
Concord, Canada Daltile Full timeDal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such as servicing walk-in customers, answering customer inquiries, providing samples, and completing sales transactions. **Primary Objective**: To ensure effective...
-
Customer Service Representative
6 months ago
Concord, Canada Componex Full timeJob Overview: **Duties**: - Bring customer complaints to Management to get them resolved. - Perform customer verifications - Keep records of customer interactions and transactions - Communicate and coordinate with internal departments - Follow up on customer interactions Qualifications: - Proficient in English (additional languages are a plus) - Previous...
-
Customer Service Representative
6 months ago
Concord, Canada Dufferin Concrete - A CRH Company Full timeRecognized as one of Greater Toronto's Top 100 Employers, Dufferin Concrete has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways, schools, homes and buildings in Southern Ontario. Our network of 28 plants and over 400 ready-mix trucks provide a variety of standard and custom concrete mixes to...
-
Customer Service Representative
5 months ago
Concord, Canada Dufferin Concrete - A CRH Company Full timeJob ID: 497749 Work Type: Contract **It is a great time to join Dufferin Concrete, A CRH Company!** **CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.** **We are building a world - class team. Make your mark!** **You will be a successful addition to our team if you look...
-
Customer Service Representative
5 months ago
Concord, Canada Dufferin Concrete - A CRH Company Full timeJob ID: 495556 Work Type: Contract It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at change as an opportunity...
-
Customer Service Representative
5 months ago
Concord, Canada CRH Canada Full time**Job ID**: 497749 **Work Type**: Contract It is a great time to join Dufferin Concrete, A CRH Company! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results. We are building a world - class team. Make your mark! You will be a successful addition to our team if you look at...
-
Customer Service Representative
6 months ago
Concord, Canada Biiibo Inc. Full time**About Biiibo** Biiibo is a market leader in the on-demand delivery space for building supplies. Founded by an experienced management team in the construction industry, we are building a top performing team to revolutionize an industry! We're currently looking to hire a driven Customer Service Representative to join our fast-growing team! **_ About the...
-
Customer Service Representative
5 months ago
Concord, Canada BLAKLADER CANADA Full timeSustainable Workwear Brand seeking an energetic Customer Service Representative for a unique retail/office location in Vaughan. Be a part of an exciting team that brings the best workwear in the world to customers of all shapes and sizes. **Job description** Seeking a dependable individual who is always on time, works autonomously, and can take on various...
-
Customer Service Representative
5 months ago
Concord, Canada BLAKLADER CANADA Full timeSustainable Workwear Brand seeking an energetic Customer Service Representative for a unique retail/office location in Vaughan. Be a part of an exciting team that brings the best workwear in the world to customers of all shapes and sizes. **Job description** Seeking a dependable individual who is always on time, works autonomously, and can take on various...
-
Customer Service Representative/dispatcher
3 months ago
Concord, Canada Burrell Overhead Door Ltd. Full timeWe are a third generation existing 60 year old company looking for a Customer Service Representative / Dispatch Person to handle our service department and dispatching of technicians. We will provide on site training and support. Our benefits include: - Competitive pay - Great health benefits - Paid vacation - Ongoing training and development - Room for...