Business Analyst

4 weeks ago

Etobicoke, Canada Meridian Credit Union Full time

**Who we are**:
Meridian’s dedication to helping Canadians goes beyond banking, it’s about achieving a better life Thriving communities are essential to the individual well-being of our Members and the overall well-being of Canadians.

At Meridian, we’re committed to providing exceptional banking, services, security, and advice so our Members can get everything they want from their money, and their lives

Find our story here: About Meridian

**_ Project Intake Management - Discovery_**
- Provide consulting services to business partners on new initiatives (varying complexity)
- Work with business to define the problem/opportunity and expected business benefits for each target stakeholder group.
- Guide and advise on business solutions to meet organizational strategic objectives and product scope.
- Work with the business to gather and define enough high-level requirements to develop a high-level requirement and updates to the business case; work with the business systems analyst and the enterprise architect to come up with the system impact assessment, scoped solution, and estimates.
- Work with the business to map current state and future state processes and propose/consult on solutions.
- Support business during procurement and evaluate vendor requirements.

**_Planning, Execution and Operationalization_**
- Engage the business, IT, and vendors to identify needs and required changes to business processes and systems.
- Lead and facilitate the elicitation and validation of business requirements affecting multiple areas of the deliverables/products using various methods, techniques, and tool; orchestrate the overall analysis and scoping with the business.
- Define detailed business requirements using multiple requirements gathering methodologies, functional and non-functional specifications for each work package to be assigned to business team(s) for solutioning.
- Work as the liaison between the business, IT, and the vendors in terms of business requirement gathering, business clarification and business updates.
- Provide support to the business systems analysts, and indirectly to the development team during the design and build delivery phases.
- Work directly with vendors in the elicitation of requirements and implementation of vendor software.
- Identify and communicate business gaps between vendor software and business needs.
- Provide support to the business during the user acceptance testing phase and post-implementation verification process.
- Participate and facilitate meetings, walkthroughs, workshops, and reviews of deliverables.
- Contribute to training strategies and business implementation planning; Identify gaps in training and/or processes.

**_Stakeholder Management and Communication_**
- Develop criteria for and participate in the evaluation of 3rd party vendors and software as well as due diligence exercises.
- Prepare and deliver presentations to business partners, selecting the appropriate approach based on the audience.
- Resolve business conflicts/issues and escalate others as appropriate.
- Effectively communicate and build rapport with team members, stakeholders and business partners using a variety of techniques and collaboration from initiation to close.
- Liaise extensively with the business, Business Systems Analyst, possible other IT team, and the vendor.
- Contribute to project communication strategies and change management plans.
- Raise risks to Business Owner and project manager.
- Attend and participate in project meetings.

**_Consultation_**
- Research emerging trends/best practices and determines implications of proposed solutions on meeting business unit strategy Prepare and deliver presentations.
- Able to assist other business analysts with respect to Business Analysis practices and project specific challenges.

**Knowledge, Skills, and Abilities**
- Requirement methods: interviewing, data modeling, business process modeling, business object modeling and user interface design
- Different requirement methodologies: User Stories, Object Orientation, Use Cases, Unified Modeling Language, iterative methodologies like RUP and traditional waterfall approach.
- Cost/Benefit Analysis & alternatives identification
- Conflict and issue resolution and escalation
- Knowledge of bank’s business, products, and processes, as well as factors affecting the business
- Assist in defect investigation and escalation.
- Strong interpersonal skills - able to interact with and build effective relationships with all levels of staff.
- Able to prioritize and plan workload, and to meet deadlines in a dynamic, fast-paced environment.
- Organized with the ability to quickly prioritize and effectively handle critical issues or competing priorities; move with agility from one task to another.
- Strong written and verbal communication skills with ability to influence others and negotiate effectively; Capable of explaining simple procedures in writing or verbally.
- Adaptable and patient -

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