Business Analyst Position

3 weeks ago


Etobicoke, Canada Red Label Vacations Full time

**Responsibility Statement**:Analyze and develop workable business processes and procedures. Prepare project artifacts.

**Key Results and Activities**:
**Enhance business processes through effective project management and workable business procedures**

**1.1.** **Analysis and Solution Definition**
- Document and analyze required information and data
- Prepare requirements, specifications, business processes and recommendations
- Anticipate the Business needs before they arise and present solutions to project management that encompass issues at hand
- Prepare project artifacts such as project charters, requirements documents, schedules, Risk logs etc

**1.2.** **Technical Recommendation and Testing**
- Understand technical design specifications is preferred
- Define test conditions
- Develop accurate and complete test plans
- Conduct testing according to plan
- Identify and document system deficiencies and recommend solutions

**1.3.** **Project Execution**
- Assist in enforcement of project deadlines and schedules
- Develop internal and external meeting objectives and agendas
- Prioritize multiple tasks effectively
- Understand the components of running a fiscally successful project

**1.4.** **Agile**
- To increase the business value, collaborate with the product owner to create the product backlog by using Agile practices
- Develop business cases by working closely with product owners and managers to develop business cases.
- Develop Epic and User Stories and define the business-driven acceptance criteria
- Support Agile practices and encourage the improvement of service
- Support the Delivery PODs in various Agile processes such as Story Mapping, Sprint Planning, Backlog Refinement, Retrospective, Sprint Review, Daily Stand-up

**Other duties as assigned by management.**

**Specialized Knowledge, Skills, Attributes Required**:

- Analytical with proven problem solving skills and probative abilities
- Strong written and oral communication and interpersonal skills - ability to facilitate and interact at all levels of the organization
- High level of personal energy and ability to maintain that activity level under conditions of time, pressure and stress
- Demonstrated skills as a strong team player
- Sensitivity to and skilled in satisfying customer needs and concerns
- Demonstrates an understanding of the Travel Industry
- Understands web technologies and e-Commerce Technologies as they relate to B2B and B2C and various Application Architectures
- Knowledge of HTML and SQL is preferred

**Nice to have**:

- Knowledge of the travel industry including processes and technologies
- Knowledge of various Travel Technology Platforms - IE TTS, Travcom, Revelex, Auto Europe, Sabre, Amadeus
- Bilingual in French and English
- Project management certifications such as ACP, PMP, PBA or CAPM

**Academic Qualifications and Experience**
- College level diploma in IT, Systems Management, or other related field
- 5 years of experience working in Business Analysis and or equivalent Travel Industry experience.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program

**Experience**:

- Travel and Tourism: 1 year (preferred)
- IT, TTS, Travcom, Revelex, Auto Europe, Sabre, Amadeus: 1 year (preferred)
- Business Analysis: 5 years (preferred)

Licence/Certification:

- ACP, PMP, PBA or CAPM Certification (preferred)

Work Location: Hybrid remote in Etobicoke, ON M9B 1B1


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