Customer Service Administrator
3 months ago
**Customer Service Representative - Auto Warranty**
**Duties**:
- Provide exceptional customer service by assisting customers with inquiries, concerns, and complaints
- Collaborate with other team members to ensure customer satisfaction
- Assist with preparing work orders and invoices
**Skills & Experience**:
- Previous experience in a customer service telephone role
- Strong customer service
- Attention to detail
- Mechanical knowledge or experience in automotive knowledge is a plus
Must be fluent in English (reading, written and verbal)
Pay: $18.00-$21.00 per hour
Expected hours: 40 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Concord, ON L4K 1Z8: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Administrative: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
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