Customer Service Administrator

5 months ago


Concord, Canada A-Protect Warranty Corporation Full time

**Customer Service Representative - Auto Warranty**

**Duties**:

- Provide exceptional customer service by assisting customers with inquiries, concerns, and complaints
- Collaborate with other team members to ensure customer satisfaction
- Assist with preparing work orders and invoices

**Skills & Experience**:

- Previous experience in a customer service telephone role
- Strong customer service
- Attention to detail
- Mechanical knowledge or experience in automotive knowledge is a plus

Must be fluent in English (reading, written and verbal)

Pay: $18.00-$21.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Concord, ON L4K 1Z8: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administrative: 2 years (preferred)
- Customer service: 2 years (preferred)

Work Location: In person



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