Key Account Manager

2 months ago

Markham, Canada The J. M. Smucker Company Full time

Smucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Company. For more than 120 years, The J.M. Smucker Company has brought families together to share memorable meals and moments. Guided by a vision to engage, delight, and inspire consumers through trusted food and beverage brands that bring joy throughout their lives, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. In consumer foods and beverages, its brands include
_Smucker's_®,
_Folgers_®,
_Jif_®,
_Dunkin’ Donuts_®,
_Crisco_®,
_Café Bustelo_®,
_R.W. Knudsen Family_®,
_Sahale Snacks®, Smucker's_®
_Uncrustables_®,
_Robin Hood_®, and
_ Bick’s_®. In pet food and pet snacks, its brands include
_Rachael Ray_®
_Nutrish®, Meow Mix®, Milk-Bone®, Kibbles 'n Bits®, Natural Balance®, _and
_Nature’s Recipe®_. The Company remains rooted in the
_Basic Beliefs_ of
_Quality, People, Ethics, Growth,_ and
_Independence_ established by its founder and namesake more than a century ago. For more information about our Company, visit

- At Smucker, we provide a nurturing, collaborative and inclusive environment giving each employee the opportunity to contribute and thrive in their own unique way. We want you to become part of the Smucker Family; to become part of our journey of growth and thriving together. Join Smucker and experience a place where everyone can be their whole self, is respected, included and treated equitably, has a voice and can make an impact.

Our Company remains rooted in the values established at our founding and as defined by our Basic
_Beliefs_ and Our Commitment to Each Other. For more information about our Company, visit

- JOB TITLE: Key Account Manager
- REPORTS TO: Customer Director
- LOCATION: Markham, Ontario (Hybrid)

JOB SUMMARY:

- Develop, manage, and achieve volume, profit and share objectives on assigned categories within assigned National Customer Account.
- Build strategic relationships with customers to develop JMS brands in the Canadian marketplace

KEY RESPONSIBILITIES:

- Develop & implement annual business plans including volume objectives, trade investment budgets and strategies which are consistent with Smucker brand and corporate strategies.
- Work closely with Customer, Customer Director, Category Strategy, Deduction Analysts and internal Smucker stakeholders, to identify, develop and execute annual business building plans for the assigned National Customer Account.
- Fully utilize all Post Promotion Analysis, Price Modeling and POS resources to better evaluate, plan and execute the business.
- Lead strategic and insight based initiatives for assigned national account by leveraging Category & Shopper Insight teams.
- Achieve full line distribution for all Smucker products within assigned categories with emphasis on maximizing product volume and gross margin.
- Establish and maintain frequent contact with account personnel, particularly merchandising, operations, supply chain and finance.
- Achieve desired Accounts Receivable and Trade Investment goals through working closely with Smucker Trade Promotions personnel & Trade Finance.
- Coordinate and communicate all relevant account priorities for retail sales team to achieve desired results through Acosta retail sales personnel (merchandising, pricing, distribution, pricing, planograms).
- Perform Retail Audits in assigned account and competitive retailers to monitor execution of Smucker brands and competitive intel.
- Report on all competitive and required information on a timely basis (ie. Weekly, Qtrly Reviews).
- Work closely with the Demand Planning team to provide ongoing forecast requirements leveraging ongoing Shipment, Inventory & POS analysis.

OVERALL QUALIFICATIONS:

- Relevant degree, diploma or equivalent experience
- Minimum 2 to 3 years Account Management experience
- Proven Leadership Skills and proven ability to execute strategic initiatives
- Excellent negotiating, assessment and analytical abilities
- Proven ability to build and execute business plans with customers
- Team and results oriented with effective written & communication skills.
- Flexible, extended hours and workdays required basis meetings and demands of the business and customers
- Valid driver’s licence

Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to an alternate format documents, ASL Interpreter, or Assistive Technology.

LI-MV1

LI-Hybrid

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