Program Manager

5 months ago

Toronto, Canada Toronto Community Housing Full time

Job #:
**8689**
- Division:
**Facilities Management**
- Vacancy Type:
**Full-time Permanent**
- Affiliation:
**Non-Union: Management & Exempt**
- Contract Length:
- Grade:
**07**
- # of Vacancies:
**2**
- Salary/Hourly Range:
**102,185 - 122,622**
- Hiring range/wage:
**102,185 - 112,404**
- Work Details (Days/hours):
**Monday to Friday, 36.25 hours**
- Posted Date:
**6/17/24**
- Existing or New:
**Existing**
- Deadline to Apply:
**7/2/24**

**What we offer**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits, including a health spending account available upon your start date;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year.
- Fitness membership discount;
This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

**Make a difference**

Are you passionate about delivering construction projects HVAC or Plumbing? Does the idea of working for Canada's largest social housing provider sound interesting to you?

Reporting to the Manager, the Program Manager is accountable to deliver projects on time and on budget, manage external construction management partners while ensuring superior communication with tenants from project start to finish.

**What you’ll do**
- Deliver multi-million dollar construction projects on time and on budget occurring concurrently in multiple occupied residential buildings
- Coordinate with TCHC’s energy management and design and engineering divisions to ensure energy targets and build standards are met
- Administer CCDC forms of contract including Construction Management and Design-Build as well as custom Design-Build-Operation and Maintenance Agreements
- Manage relationships with internal and external partners to ensure regular, effective communications with tenants
- Manage external contractors and construction management companies as applicable ensuring schedules, budgets, and project commitments are consistently met
- Prepare, review, confirm, recommend the scope of work and contract reviews (including service level agreements on assigned projects
- Establish communication protocols, financial reporting, progress updates, scheduling, and work activities to meet/exceed contract obligations.
- Coordinate with various departments at TCH to successfully implement assignments
- Participate in Joint Health and Safety Committees meetings and/or committees as required
- Implement, evaluate and recommend corporate vendor management policy and procedures
- Supervise, mentor, train, and direct project staff including unionized service and administrative staff as required
- Manage staff’s attendance: i.e. vacation requests, payroll input, and monitor staffing capacity re: shifts, on-call, call-out schedules as required
- Ensure Health and Safety compliance, workplace accident and injury investigations & reporting.
- Supervision of multi-disciplined contractors’ pool, including performance evaluations, site inspection, service procurement, and delivery strategies from concept to completion.
- Responsible for the project communication to all parties.
- Prepare, review and conduct progress meetings/minutes and presentations to stakeholders.
- Develop and manage stakeholder relationships.
- Prepare and/or review project budgets including projections, tracking, adjusting, and reporting costs anomalies, and reconciling costs month/quarter/year-end.
- Provide and recommend approaches on program /project budgets to Manager or designate
- Other duties as assigned

**What you’ll need**
- Proven program management experience in construction related to building mechanical and electrical systems such as HVAC and plumbing
- University degree or college diploma in a relevant discipline or equivalent work experience in overall facility, design, construction, maintenance management, and contractor performance management.
- Minimum 5 years' demonstrated experience and knowledge in successfully delivering concurrent multi-discipline projects and/or capital construction projects and/or facilities management services in occupied residential buildings
- Prefe

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