Salesforce Business Analyst

4 weeks ago

Toronto, Canada Flextrack Full time

Permanent | 3 May 2023 | Toronto, ON Canada- Client ID 359035**The Opportunity**:
The Salesforce Business Analyst will participate in the technical aspects of the implementation process for new and expanding Flextrack projects. Team members in this role are responsible for consulting with clients, gathering requirements, presenting Flextrack best practices, driving functional design consultation, and participating in the delivery of the solution using Flextrack’s Salesforce platform. This team member will have the opportunity to work closely with external customer stakeholders, as well as the internal project team members, including contribution to the product roadmap and facilitating the technical integrations of a customer’s systems with the Flextrack Salesforce platform.

**Day to day you will**:

- Lead business requirements gathering sessions and design workshops with customers and/or partners. Drive design workshops through use of consulting techniques and seek to understand business problems
- Creation/Contribution to end-to-end process integrations, customization, maintenance and deployment of Flextrack components (Roadmap and Implementation)
- Collaborate with various internal teams for coming up with creative business solution
- Responsible for developing design specifications and delivering Implementation/support documentation and mapping
- Provides estimates for design, build, test, and implementation phases, ensuring quality and accuracy is maintained
- Ensure that client configuration and business requirements documents are accurate, complete, and signed off by client
- Participate in the configuration the test and production environments based on agreed solution design; manage data uploads and conduct client demonstrations as needed
- Actively contribute to product knowledge through self-study, meeting attendance, and project participation
- Keep updated of Salesforce releases, features and best practices. Make recommendations relating to implementation and change management
- Perform quality assurance testing as required

**It would be amazing if you have**:

- 5+ years of experience in Integration technologies
- Solid experience in delivering projects using best of breed implementation methodologies
- Experience implementing VMS, ATS and/or MSP
- Experience with Data Transformation tools
- Experience with SSO preferred
- Experience with XML/XSL and Web Services (UDDI, SOAP, REST, WSDL)
- Workflow development and configuration experience
- Familiarity with IT transformation and experience managing business needs and requirements to IT deliverables
- Experience with designing Flows and Automations within salesforce
- Well versed in Salesforce products and industry best practices related to design, development, testing, business processes, workflow, reporting and sustainment of the system

**Preferred Qualifications**:

- Comfortable working with business and technical stakeholders; ability to work with, make recommendations and give presentations to executives at the C-Suite level
- Ability to speak to technical and business stakeholders alike, and ability to act as liaison between groups
- Strong strategic skills, with an ability to effectively turn reporting and analysis into actionable insights and execution plans
- Ability to breakdown and prioritize complex requirements into clear specifications
- Self-directed, proactive and able to define and execute projects

**Working at Flextrack**:
Flextrack is a cloud-based vendor management system (VMS) designed by expert contingent workforce practitioners and technologists that enables automation, control, and optimization of your changing workforce. We bring non-employee and employee data together to unlock the full potential of your strategic workforce and deliver our customers a tangible competitive advantage.

Flextrack works to create an environment that fosters the development of conscientious people who are committed to integrity, honesty, openness, personal excellence, continual self-improvement, and mutual respect. We are committed to equal employment opportunity in accordance with applicable federal, provincial, or local law. If you require an accommodation for the recruitment/interview process, please let us know and we will work with you to meet your needs.

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