Boat Sales Team Leader

4 months ago

Dieppe, Canada Bass Pro Shops Full time

**Position summary**:
Under the supervision of the GSM - Marine gives daily direction to the Boat Sales Consultants to include: merchandise presentation, inventory control, pricing, sales enhancements, customer service activities.

**Position responsibilities**:

- 1) Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
- 2) Supports GSM in achievement of Sales, Gross Margin, Inventory Shrinkage and Payroll Goals
- 3) Provides daily direction to the associates within the Department
- 4) Prepares To-do / Task lists & Follow-up appropriately
- 5) Meets with potential customers to determine their boating needs. Provide information necessary to allow the customer to make an informed buying decision.
- 6) Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings
- 7) Insures that all Sales Consultants remain current on & adhere to all selling skills training & direction
- 8) Resolves customer and associate opportunities with GSM / DM and HR Manager
- 9) Assists the GSM with: coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items
- 10) Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including: interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all associates
- 11) Utilizes IDS Prospect Management screens on a daily basis, specifically entering new customers and conducting follow up activities with customers before and after the sale
- 12) Maintains a clean and professional work area
- 13) Follows all Company Policies and Procedures.

**Education and/or Experience**
- High School education or equivalent experience
- 2-3 years of Supervisory experience preferably in a Retail or Sales environment
- Mathematical Skills / Reasoning Ability
- Ability to calculate figures and amounts such as discounts, commissions and percentages

**Communication Skills**
- Ability to read and analyze certain reports
- Ability to effectively present information and respond to questions from Managers, associates, customers and the general public
- Ability to conduct meetings and make presentations to small groups

**Other Knowledge, Skills and Abilities**
- Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale and inventory management systems.
- Demonstrates strong interpersonal skills
- Ability to establish and maintain effective working relationships with co-workers, associates & customers
- Other duties, assignments and responsibilities as needed

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Dieppe, NB E1A 6S5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Leadership: 1 year (preferred)
- Automotive Sales: 1 year (preferred)

Work Location: In person

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