Special Projects Officer
2 months ago
**Date Posted**:04/22/2024
**Req ID**: 37010
**Faculty/Division**: VP & Provost
**Department**: Office of the Vice-Provost, Academic Programs
**Campus**: St. George (Downtown Toronto)
**Description**:
**Position Summary**
Working under the direction of the Director, Academic Programs & Quality Assurance, the Special Projects Officer is responsible for identifying issues, advising on strategy options, recommending solutions, implementing project plans, and responding to the objectives and priorities of the Office of the Vice-Provost, Academic Programs. The Special Projects Officer is responsible for project management and implementation to ensure the work of the Vice-Provost's Office can be carried out efficiently and effectively.
Such project management and implementation includes: (a) providing strategic advice and administrative support on undergraduate education initiatives, policy matters and other related teaching and learning issues, such as high-impact teaching practices, experiential learning assessment, learning analytics, and the use of data and analytics for student success (b) facilitating project work to ensure deliverables are met within the required timeline, (c) advising on draft policies and proposals, (d) undertaking detailed research on a wide variety of issues and topics, (e) following-up on decisions related to Faculty staffing and strategic priorities impacting undergraduate academic units, including openings and closures, and new academic directions made by the members of the portfolio and the portfolio's various committees, (f) developing draft communications such as reports, remarks, presentations, and correspondence, (g) ensuring maintenance of existing web resources (WordPress websites and associated materials) and support development of new web resources as required, and (h) ensuring ongoing maintenance of the highest level of pro-activity and service for the portfolio.
Reviews and/or develops undergraduate academic continuity plans in conjunction with academic administrators in the event of a disruption such as labour disputes, pandemic health emergencies, and natural disasters. Ensures plans address feasibility of on-going provision of services indirectly related to academic continuity such as student services, registration, academic advising, financial aid, human resources and payroll, and information technology during a disruption and its aftermath.
The Special Projects Officer will coordinate, assist with and advance projects, initiatives and daily activities within the Office of the Vice-Provost, Academic Programs that require knowledge of confidential information about staffing, priorities, new academic directions at the undergraduate level, and other strategic institutional initiatives. The role of the Special Projects Officer will continue to evolve and the individual must be willing to respond to the given priorities of the day and be willing to work cooperatively in a challenging and dynamic environment.
The Special Projects Officer functions as a member of the projects team within the Division of the Vice-President and Provost by maintaining connections with other SPOs through the Project Officers Round Table (PORT) meetings, and participating in strategic planning for the Division as assigned.
The incumbent works in a complex environment that requires a high degree of sensitivity, responsiveness and a need to maintain absolute confidentiality. The incumbent interacts closely with a wide range of senior members of the University, including vice-presidents, vice-provosts, governors, academic administrators, faculty and staff, as well as students and other community members.
**Qualification Required**
**Education**:
- University degree required, post graduate degree (Master's or Ph.D) an asset, or equivalent in education and experience.
**Experience**:
- Minimum four (4) years’ experience in a university setting in progressively senior positions.
- Extensive experience within the University of Toronto, knowledge of University policies and procedures, governance structure, educational priorities, policy formation, and an understanding of the University’s organizational structure.
- Experience leading complex and multi-stakeholder projects.
- Knowledge about media (including traditional, new and social media), protocol, diplomacy, and an excellent understanding of the University’s mission and intersection with the broader community.
- Demonstrated success in the design and implementation of new initiatives and processes.
- Demonstrated experience in liaising with senior administrators, responding to and handling matters of a complex, confidential and sensitive nature.
- Demonstrated professional experience in understanding complex issues related to institutional policies and practices.
- Proven effective leadership and participation in committee work.
- Understanding of and experience engaging with and supporting high-impact and experiential learning edu
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