Learning Lead

1 week ago

Toronto, Canada Manulife Full time

**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**

**Working Arrangement**

Hybrid

**The opportunity**

Manulife is seeking a director level Learning Lead to support the Global Learning COE programs and initiatives in North America. This role will lead a portfolio of learning projects and programs across Manulife's North American business units and segments, partnering closely with leaders to advance the global learning strategy and support a function's unique learning needs. Reporting to the AVP of Global Learning, you will be a critical link between the Global Learning COE and the functions. Partnering with an engaged community of learning leaders and key partners, you will build processes, forums, and content to advance learning at scale. You are a strong program, project, or operations manager with a solid learning and development background and possess exceptional collaboration skills, a high degree of creativity, energy, and a passion for driving a culture of learning.

**Responsibilities**:

- Manage a portfolio of global learning projects that advance functional learning curriculums, align and integrate functional learning curriculums with the global learning strategy
- Support global learning governance, increase employee awareness of available learning, and drive adoption of core programs and learning campaigns.
- Partner with learning leaders to build learning strategies and plans aligned to functional goals and objectives
- Establish and maintain strong working relationships with key cross-functional teams and Global Learning COE
- Partner with global teams to contribute to the review and feedback of learning programs; reinforce best practices and standards for instructional design
- Collaborate with global partners to build, launch, implement, and measure the effectiveness of learning programs
- Empower all colleagues to feel ownership of their professional and personal growth through impactful programming and delivery of courses, events, toolkits, and other resources.
- Contribute to the ongoing reporting and visibility of the status, completion, and impact of learning programs

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- A consistent track record of Learning and Development roles, preferably in global organizations
- Experience with various learning and development technologies and modalities, including learning management systems and learner experience platforms
- Excellent verbal and written communication and presentation skills, including online and facilitator-led instructional design
- Ability to consult and influence without authority
- Strong project management, organizational, and follow up skills when presented with multiple priorities in a fast-paced, dynamic environment
- Develops and maintains strong partnerships with colleagues and other COEs and HR areas to ensure the design of aligned, scalable, and integrated solutions
- Experience leading large projects to completion, including creating and leading project plans

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

LI-Hybrid
LI-JH

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Toronto, Ontario

**Salary range is expected to be between**

$100,500.00 CAD - $180,900.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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