Energy Billing Analyst

2 weeks ago

Remote, Canada Harris Computer Systems Full time

Cognera is looking for an Energy Billing Analyst to join our Client Support team. As an Energy Billing Analyst, you will play a key role in a dynamic team of professionals that provide outsourced billing and settlement services for some of Alberta’s leading energy retailers.

**What your impact will be**:

- Respond to customer inquiries demonstrating strong written and verbal communication skills as well as exemplary customer focus.
- Provide case management within our CRM system to fulfill high volumes ofcustomer requests covering contracts, services, billing accounts, financial transactions and more.
- Calculate, validate and generate invoices on behalf of our clients.
- Problem-solve novel and unexpected issues.
- Liaise with Developers as required on issue resolution.
- Document system issues and work with Cognera staff to test and implement fixes.

**What we are looking for**:

- Advanced Microsoft Office skills, especially Excel
- Capacity to learn quickly and adapt to dynamic situations
- Demonstrated analytical skills with strong attention to detail
- Aptitude towards math and analytical thinking
- Strong attention to detail and organizational skills
- Ability to establish priorities, work independently, and proceed with objectives with mínimal supervision
- Ability to multi-task and change focus/priorities quickly as required
- Strong interpersonal and professional communication skills
- Excellent customer service skills
- Proactive, positive, “can do” attitude

**What would make you stand out**:

- Experience in the De-regulated Retail energy or utilities sector
- Experience in the Alberta or Ontario Power and Gas Markets
- Experience in invoicing

**What we can offer**:

- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more

**About us**:
Cognera offers proven, cost-effective billing and customer care solutions to enable your organization to meet increasing customer demands and industry requirements. Our billing, business intelligence and information solutions help Competitive Energy Retailers and Utilities manage complex data. Cognera will help you improve customer relationships and make you Smart Grid ready quickly, without the large upfront financial investment.

**Salary**: $45,000.00-$60,000.00 per year

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible schedule
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work Location: Remote

  • Pricing Analyst

    1 month ago

    Remote, Canada Metrie Full time

    **Why join the Metrie Team?**: Since 1926, Metrie Canada has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects and homeowners. Our dedication to creating high-quality, finely crafted architectural elements has...

  • HR Business Analyst

    1 month ago

    Remote, Canada HubbubHR Full time

    _Do what you love, Love what you do_ **About HubbubHR** At HubbubHR, we're passionate about bringing Human Resources into the future. Our goal is to help global organizations elevate their HR through versatile, comprehensive, and responsive SaaS solutions delivered with personalized service. In other words, we simplify the complex world of enterprise HCM...

  • Accounting Manager

    1 month ago

    Remote, Canada Aethon Aerial Solutions Full time

    Our passion for integrating leading edge technologies and expertise coupled with our relentless commitment to excellence, has become the hallmark of our team of veteran engineers, project managers, field crews, data analysts and researchers. The dedication of our team has enabled Aethon to develop custom-tailored solutions that provide a level of service...

  • IT Analyst

    4 days ago

    Remote, Canada Apply Digital Full time

    * RESPONSIBILITIES* - Design, scope, implement, and enhance the systems and programs our teams use. - Respond to requests from users intelligently and empathetically. Requests may include: WiFi, Google Workspace, Slack, Zoom, macOS, mobile devices, printing, equipment requests, endpoint protection, information security, and others. - Manage hardware...

  • Podcast Host

    1 month ago

    Remote, Canada Absorb Software Full time

    **What is the Return on Intelligence Podcast?** Return on Intelligence is Absorb LMS’ new leadership virtual podcast featuring personal stories from today’s learning leaders who present key opportunities and challenges within the corporate learning space. We showcase leaders of all kinds to gain outside perspective on learning strategies, methods,...

  • Account Manager, Commercial Insurance

    4 weeks ago

    Remote, Canada Lloyd Sadd Insurance Brokers Ltd. Full time

    **POSITION**:Account Manager, Commercial Lines - Vancouver, BC **About Lloyd Sadd**: Lloyd Sadd Insurance Brokers Ltd. is one of Alberta’s largest and most respected independent insurance brokerages representing a diverse portfolio of thousands of individual and corporate clients. Founded in 1941 and built on a solid foundation of relationships, Lloyd...

  • Implementation Coordinator

    1 month ago

    Remote, Canada Modern Campus Full time

    **Who we are** Modern Campus is obsessed with empowering its 1,800+ higher education customers to thrive when radical transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt and administrative complexity. The Modern Campus engagement platform powers solutions for non-traditional student management,...

  • Communications Manager

    6 days ago

    Remote, Canada GlobalVision Full time

    **_Affichage en français ci-dessous_****: **Who we are looking for**: We are looking for a bright, organized, and creative **Communications Manager** to join our high-performing Marketing team. This position offers great growth potential, as we are looking for a strong strategic communicator who desires to own the execution of our external communications...