Student Enrollment Specialist

6 months ago

Peterborough, Canada Fleming College Full time

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario, Traditional Mississauga Anishinaabe Territory and covered by the Williams Treaties,1923... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 85,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
Currently looking to fill two (2) vacancies.

Under the direction of the Registrar, the incumbent is responsible for ensuring smooth admission/registration/fee processing and active maintenance of records of students at all Fleming College campuses.

The Student Enrolment Specialist must demonstrate effective communication and customer service skills in dealing with internal and external contacts. This position is an important “front end” support for the college’s enrolment management plan and has a significant impact on enrolment, retention, and college finances.

**Work Schedules**:
This position has been designated as hybrid/partially remote and is expected on-site 50% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Student Enrollment Specialist Job Description.

**What We Are Looking For**:
Completion of a two (2) year diploma in Business/Office Administration, Business Analytics, Computer Science, or Economics along with a minimum of three (3) years of work experience:

- Working in a customer service environment with a variety of clients from varying social, academic, economic, and cultural backgrounds.
Experience working independently, in a team environment, organizing, prioritizing and problem-solving own work and dealing with sensitive and confidential information referring to related policies and the Freedom of Information and Protection of Privacy Act (FIPPA).
- Recent (within the last five years) in Enterprise Resource Planning system with demonstrated accounts reconciliation experience, dealing with cashier/account receivables, wire transfers and direct bank deposits and other forms of payment.
- Excellent analytical and creative problem solving skills, with experience resolving a diverse range of problems on a daily basis
- Demonstrated ability to develop and recommend creative solutions to address student needs and support student success.
- Demonstrated assessment and verification skills as they relate to records management, including a keen attention to detail.

**Please Note: Support Staff**:
**How To Apply**:
**Equity, Diversity & Inclusion**:
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.

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