Medical Office Assistant

4 weeks ago


Markham, Canada Markham Family Health Team Full time

Job description

Medical Office Assistant MARKHAM FAMILY HEALTH TEAM

Markham, ON, CANADA

Healthcare Services and Wellness

**The Markham Family Health Team is currently looking for full time Medical Office Assistant.**

**Position Overview**

The Medical Office Assistant position is critical to the effective functioning of the Family Health Team. They provide patients with appropriate and timely appointments with their doctors or inter-disciplinary health professionals. They ensure efficient, professional running of the office on a daily basis. The position requires excellent administrative skills and an ability to work in a fast paced environment that presents different patient needs on a daily basis. This position greets patients, takes patients to the exam room, completes all Physician and IHP required prep and completes all administrative follow-up post patient visits.

**Roles and Responsibilities**

**Education and Program Involvement**:

- Educating patients of new programs when required.
- Assistance with patient information mailings.
- Provide administrative support for FHT programs

**Organizational Support**:

- Patient scheduling/rescheduling via phone call or after completion of patient visit.
- Physician rescheduling due to vacation, illness, meetings, urgent care.
- Patient check-in procedure ensuring correct up-to-date demographics, healthcard, etc.
- Collecting any outstanding payments owing
- Processing collection of payments for shots, INR's, uninsured
- Administration duties supporting assigned Physicians/IHP’s re messages, prescriptions, APS, forms, medical records.
- Retrieval, sorting and distribution of faxes, mail and work from the Physician / IHP’s action box.
- Prepare charts for CPX's, paps.
- Do heights/weights for all CPX's.
- Take patients to examination rooms.
- Ensuring exam rooms cleaned and stocked appropriately.
- Collection, testing and preparation of swabs and/or urines for lab processing.
- Schedule/cancel patient appointments

**Qualifications and Requirements**

**Education Requirements**
- A diploma in Medical Office Assistant program or equivalent experience.

**Skills and Knowledge**
- Proficiency in verbal and written communications
- 1-3 years previous working experience
- Education in medical administration an asset
- Problem solving and conflict resolution skills
- High degree of accuracy and attention to detail especially when entering information into EMR system
- Exercises good judgment and shows a willingness to take on new challenges
- Works well in a team environment and works collaboratively with all team members

While we thank everyone for their interest, only those selected for an interview will be contacted.

**Markham Family Health Team provided the following inclusive hiring information**:
Work Remotely
- No

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
To keep our staff safe glass barriers have been installed and full PPE is supplied.

Ability to commute/relocate:

- Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you vaccinated against COVID-19?

**Experience**:

- medical office: 1 year (required)

Work Location: In person



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