Receptionist
5 months ago
Title: Receptionist
Department: Child and Family Services
Status: Full-Time
Pay grid: Front Line ($17.10 to $20.90 per hour)
Reporting to: Director of Community Social Services
**Summary of Duties**:
The Receptionist reports to the Director of Community Social Services. Receptionists greet visitors and help them navigate through the office, managing a wide range of administrative support with various departments.
**Key Deliverables and Expectations**:
- Create a welcoming environment by greeting guests
- Answer multi-line telephone, greet callers, and assist with inquiries
- Review incoming/outgoing electronic communication in a timely matter
- Screen, sort, scan & distribute incoming/outgoing mail
- Coordinate the bookings and setting up meeting rooms as required
- Assist clients to fill out forms either electronically or hand filled documents
- Ensure the office equipment is in running order, place service calls when required
- Maintain the office area, and ensure it is clean, safe, and professional always looking
- Provide support for teams when necessary
- Perform other related duties as requested.
**Experience and Attributes**:
- High school graduation
- Training/certificate in reception, office administration
- Outstanding written and verbal communication skills in the English language.
- Ability to work independently and as an integral member of various teams.
- Strong organizational skills, meticulous attention to detail and time management skills.
- Ability to meet deadlines prioritizes assignments, manage multiple tasks simultaneously and maintain confidentiality.
- Strong proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
- Motivated self-starter and with strong interpersonal skills.
- Highly professional in all aspects of business, presentation and interaction with all stakeholders, clients, and Members.
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