Sales & Marketing Coordinator

6 months ago

Markham, Canada Factory Direct Lighting Full time

**Responsibilities**:

- **Product Listing Management**: Create and optimize product listings on Amazon, ensuring accurate and detailed descriptions, high-quality images, and competitive pricing.
- **Multi-Platform Experience**: Utilize prior experience in managing listings across various platforms, ensuring consistency and efficiency in product presentation and sales strategies.
- **Excel Proficiency**: Utilize Excel for inventory management, data analysis, and reporting.
- **Customer Service**: Provide exceptional customer service by promptly responding to inquiries, resolving issues, and ensuring customer satisfaction.
- **Deadline Adherence**: Complete tasks within given deadlines, managing time effectively to prioritize and accomplish goals.
- **Problem-Solving**: Proactively identify and resolve issues related to product listings, orders, and customer inquiries.
- **Adaptability and Organization**: Ability to work independently, stay organized, and adapt to changing priorities and strategies.
- Processing Sales order & delivery schedule
- Answering Customer incoming calls + order taking in a friendly manner
- Receiving walk in clients for ordering
- Prepare marketing reports by collecting, analyzing, and summarizing sales data
- Manage and optimize e-commerce sales, ensuring they are poised for maximum sales and performance
- Assist in marketing duties, such as posting products on e-commerce and social media posts
- Analyze sales data and market trends to identify opportunities for growth
- Collaborate closely with the marketing team and social media strategies with the overall marketing plan
- Assist Marketing Re Customer information / Program as directed by Reporting Manager

**Requirements**:

- Previous experience in listing products on Amazon, eBay, Kijiji, and local listings.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Exceptional attention to detail with the ability to create comprehensive and compelling product descriptions.
- Strong organizational skills and ability to work independently.
- Excellent problem-solving skills and the ability to troubleshoot and resolve issues effectively.
- Strong communication skills and a customer-oriented mindset.
- Ability to adapt to changes and work in a fast-paced environment.
- An Excellent Team Player
- Work from 8:00 a.m. to 5:00 p.m.
- Punctuality is a must.

**Preferred Qualifications**:

- Knowledge of Amazon Seller Central and other e-commerce management platforms.
- Experience in SEO optimization for product listings.
- Understanding of online marketing and sales strategies.
- Experience in Customer Handling / Care
- Proficiency in English
- Proficiency in Microsoft Office.

**Work Remotely**
- No

**Job Types**: Full-time, Permanent

**Salary**: From $38,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Support & Client Services Occupations: 1 year (required)
- Customer Service: 1 year (required)

Work Location: In person

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