Community Support Worker

3 weeks ago

Toronto, Canada YWCA Toronto Full time

**Employment Type**:Full-Time,
** **Permanent

**Work Hours**:35 hours per week (Mon-Fri 9am-5pm with some flexibility based on program need)

**Salary**:$55,939 annually (L7), plus comprehensive benefits

**Location**:15 Pape Avenue, Toronto, ON, M4M 2V5

**Internal Application Deadline**:Monday, August 14, 2023

**External Application Deadline**: Wednesday, August 16, 2023

***

**JOIN OUR TEAM**

The Community Support Worker works in collaboration with tenants to develop and implement community development initiatives, with the goal of creating a dynamic and inclusive community, engagement with broader community, and effective strategies to meet the emotional, practical and social support needs of the tenant community. The position is responsible for working with the Manager and the team to ensure that community development activities are integrated into the overall program delivery.

**ABOUT YWCA TORONTO -Housing Support Program**

YWCA Toronto Housing Support Program offers a range of housing options for women and women-led households, including permanent and supportive housing at a variety of YWCA Toronto owned and operated locations. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives and to maintain their housing. Barriers tenants and their children experience include mental health and/or addictions, poverty and experiences of violence. Supports are intended to assist them to build the skills required to participate in their community both inside and outside of the building and if they are able and ready, to move to housing without supports.

**KEY RESPONSIBILITIES**
- Working with the Manager, participates in the team as a specialist in the area of innovative community development and capacity building with marginalized and mixed communities;
- Develops, implements evaluates and facilitates workshops, groups and individual supports that address tenant mental health, addictions and woman abuse issues, with specialized attention to peer support needs;
- Supports the establishment of community norms and practices in addressing conflicts in the tenant community;
- Assists tenants to assume and maintain their tenancy obligations;
- Assists tenants to assume and maintain their tenancy obligations;
- Provides crisis prevention, intervention and counseling for women and children to respond to crisis in ways that support individual and community well-being;
- Maintains a working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights Code and Rent Geared to Income calculations;
- Assist with orientation/training of relief staff, students and volunteers.

**QUALIFICATIONS**
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) **(Cases for Equivalency will be considered)**;
- 3 to 5 years’ experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions or concurrent disorders;
- Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
- Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;
- Life Skills certificate an asset;
- Working knowledge of the Residential Tenancies Act, Housing Services Act and Ontario Human Rights Code;
- Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
- Proven experience working independently, developing and facilitating groups;
- Ability to deliver culturally sensitive services;
- Very good knowledge and understanding of community resources;
- Ability to work within an anti-oppression and feminist framework;
- Knowledge of a second language or culture is an asset.

***

**Vaccination Policy**:

- In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health.

***

**HOW TO APPLY**

**Please submit your cover letter and résumé to as a single document to**:Mary Wolicky,
** **Manager of Housing Support Program at

***

YWCA Toronto is a Scent-Sensitive Workplace.

**Posting Date**: August 3, 2023

**About YWCA Toronto**:
YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning po

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